Samuel Sherman Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

Sausalito, California, Us

Helping Hands is a nonprofit organization dedicated to serving those most vulnerable to COVID-19: senior citizens, the immunocompromised, and people with pre-existing medical conditions which put them at additional risk.Our community volunteers deliver groceries, medicine, and other necessary supplies to empower everyone to stay healthy and be as responsible as they can be.Helping Hands is built and run by an informal group of volunteers - many of which are former employees from Uber, Facebook, and Google. Together, we bring a diverse set of experience and expertise, from engineering to design to operations. Crucially, we all understand the importance of building solutions for scale: because COVID-19 is a global problem, it requires global solutions that are effective, scalable, and real.

San Francisco, California, Us

Program Management: Owner of Supply Operations Programs for all New Business Lines. Drove step change improvements in delivery quality & fleet management; upleveled KPIs to parity with core business enabling 70% volume growth through 2019. Product Operations: Collaborated with Product & Engineering as Supply Subject Matter Expert (SME) sourcing new initiatives, identifying issues & resolving emerging bugs affecting the Customer, Merchant & Driver experience.Building to Scale: Designed and executed omnichannel distribution plan to equip drivers across Pizza Business Line increasing quality deliveries over 6 month period.Stakeholder Management: Defined and led global objectives across Product, Engineering, Operations, Support, Legal, Marketing, Sales and Finance for successful rollouts of new initiatives and features optimizing fleet, cost and volume.P&L Ownership: Responsible for New Business Lines (Catering, Retail, Grocery, Pharma, Pizza, et al) and all North American Launch Market Driver pay including Base, Incentive and Store Pay. Leveraged data insights to optimize delivery quality and driver utilization through market balancing and elimination of market inefficiencies to reduce pay.Analytics & Data Science: Built Dashboards using custom SQL queries to track KPIs through delivery lifecycle, Support operations and Unit Economics breakdowns. Proactively analyzed business operations to eliminate inefficiencies impacting end users.

San Francisco, California, Us

Growing Local Markets: Founding member of New York Region responsible for launch into the Tri-State area enabling volume growth over a 9 month period and increasing TAM. Directly managed Regional acquisition, quality and operations in concert with Merchant and Consumer teams reducing fraud costs and wait times by 25% and 40% respectively. Process Improvement: Created and implemented Severe Weather and Off-peak Demand Playbooks ensuring greater delivery reliability resulting in improved consumer retention and more efficient spend.Sales Enablement: Built Sales prioritization models leveraging consumer and merchant data to grow volume and revenue. Culture Champion: Designed and led New Hire onboarding program matching new employees with veteran Senior Leaders coupled with custom-built training content ultimately increasing new hire engagement and reducing ramp up time.

Griffin, An On-Demand Home Services PlatformFounding Team: First company employee. In charge of management and execution of Strategy & Operations for Field, Affiliate and Customer operations to build a high quality On Demand Home Services platform.MVP Development: Performed hypothesis testing, market research, customer interviews, competitive landscape and market sizing to inform product roadmap and validation.Building Processes: Created SOPs covering end-to-end level mapping for all customer audiences including initial inbound, affiliate matching, payments, quality control and project completion.Project Operations: Managed project lifecycle development for commercial and residential projects including pricing, scheduling, procurement, execution, quality control and customer satisfaction.

London, Gb

Senior Consultant, Construction & Real Estate Advisory ServicesCapital Project Oversight: Advised developers, owners and construction clients on planning, execution, governance, risk management and reporting of large capital programs. Evaluated general project controls for multiple $1B+ projects.Construction SME: Assisted EY audit team as SME for large-scale capital projects in Nuclear, Steel and Advertising industries.Cost Evaluation: Performed assessments on $10M+ leasehold improvements to ensure validity of spend for IT/AV buildouts.Thought Leadership: Led committee strategy for industry whitepapers in Construction. Presented at Industry conferences (NFMT).

United States, Us

Subcontractor Management: Project managed and oversaw delivery for 40+ trades across high-end residential capital projects.Project Closeout: Reviewed and processed invoices, change orders and closeout materials for ensuring ontime subcontractor payment.Project Estimation & Bidding: Performed subcontractor, supplier and vendor outreach and collection of bid pricing for new projects.LEED Submission: Owned LEED documentation tracking and submission for mixed-use residential project earning LEED platinum.City Market at O St: Consisting of (2) buildings containing 407 market-rate apartments, 72,000 sq. ft. Giant grocery store and 90-unit Senior Housing funded by the DC governmentWorked on City Center DC, a multiple LEED level certified project consisting of (2) eleven story condominium buildings, (2) eleven story apartment buildings and (2) eleven story office buildings on a 10-acre downtown development with a contract value of about $1 billion

Washington, D.C., Us

A collaborative effort among the Federal Highway Administration (FHWA), the National Highway Traffic Safety Administration (NHTSA) and The George Washington University (GW) to support the U.S. Department of Transportation’s (USDOT) strategic goal to reduce fatalities and injuries on the Nation’s roadways and enhance efforts to improve safety worldwide.Assisted in the implementation and analysis of vehicle crash testing and analysis utilizing Finite Element based software and methods and MADYMO simulationsScanned and surfaced different vehicles and parts to develop three-dimensional model for use by researchers to test with LS-DYNA

Master Of Science - Ms, Engineering And Technology Management

Graduate Certificate, Engineering And Technology Management

Bachelor Of Science - Bs, Civil Engineering; Structural Engineering