Smallworld Stabilizationguidance and support for Smallwold NY and NE Distribution;Design set Posting and error correctionnetwork secondary clean upSmallworld stabilizationend to end process improvementData quality and improvement using validationshelped manage and distribute workProvide guidance and support Provide guidance and support to improve software reliability, integrity and efficiency Developed process for Data Correction team on master data for NY and NE electric distribution networkTrained Data Correction team and provide technical supportPresently streamlining NY and NE Transmission data entry processNY and NE Transmission As-Built Updates in SmallworldGIS Help DeskProvide business driven user support to ensure the timely response to business questions and issues to foster a productive environment and application knowledge, i.e. help desk Tier 2 & 3 phone support, application access request processing to ensure compliance and controls.Analyze National Grid business processes related to the use of systems and identify/implement opportunities for change to maximize efficiency and value of the system to the users. Develop test plans and documentation for application upgrades and other changes and perform user acceptance testing to ensure changes are effectively tested meeting business requirements to mitigate risk. Collaborate with technical groups to investigate and resolve issues.

● Design work order map in GIS according to National Grid standards● Prepare manual updates to feeder maps● Prepare cost estimates, specifications, evaluations, and requisitions● Design and prepare independently, construction orders related to overhead, underground facilities associated with electric distribution systems applying prescribed standards, guides, specifications and procedures.● Preparation of field notes and design.● Stake projects in the field using appropriate and accepted staking practices (may be client specific).● Preparation of computer assisted design and construction drawings of a complex nature with neatness and minimal errors.● Perform design services requiring a full understanding of drawings, specifications, and industry and company standards covering the assigned work.● Take a major role in the preparation of cost estimates, specifications, evaluation and requisitions.● Preparation of engineering calculations (pole loading, guying, transformer sizing, conductor loading / sagging, load studies, voltage studies).● Coordinate design development to meet project schedules.● Contact landowners and/or their agents, to negotiate agreement of Rights of Way (easements) for proposed utility equipment. Obtain necessary contact and tax map information for easement processing● Provide training and technical support for other distribution designers

● Used GIS to create CAD Drawings and Construction Drawings for Distribution Network repair● Prepared cost estimates, specifications, evaluations, and requisitions● Identify need for permits● Identify need for easements and contacted customers● Assist in the preparation of engineering calculations● Created maps for Field Designers

● Team Leader● Designed work order maps for utility poles and electrical equipment repair using Microstation V8 and V8i● Imported data using Small World/Atlas● Entered work orders into work order management system● Tracked all work orders● Tested software● Project trainer● Created training documents● Data quality assurance● Technical Writer, process and instruction manuals● Problem and resolution coordinator (with the Field Team)● Designed maps ● Inventoried electrical grid equipment for power utility companies● Traced networks from substation to customer● Field work in Westchester, NY – Tested Stray voltage● Field work in Massachusetts – Re-stencilled poles● Field work in New Hampshire – Field quality assurance● Strictly followed all safety rules

● Built, maintained, and repaired computers, and networks● Telephone support: hardware and software configuration and installation● Built and maintained customer database and inventory database