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Samuel Porter Email & Phone Number
Director of Educational Technology
at
University of Maryland
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✓ Verified May 2026
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Current company
Role
Director of Educational Technology
Location
Washington DC-Baltimore Area, United States, United States
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Samuel Porter is listed as Director of Educational Technology at University of Maryland, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Samuel Porter.
Samuel Porter previously worked as Associate Director - Research Computing at University Of Maryland and Manager at University Of Maryland College Park. Samuel Porter holds Master Of Public Policy, Public Sector Financial Management from University Of Maryland College Park.
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Email format at University of Maryland
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University of Maryland
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Profile bio
About Samuel Porter
I've worked in information technology for eleven years performing customer support, managing IT services, leading teams, building partnerships, and developing strategic plans. My hobbies include... just about anything. I enjoy continually learning about and being exposed to new things. The activities that have stuck with me are music, photography, hiking, and cars.
Current workplace
Samuel Porter's current company
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5 roles · 16 years
Samuel Porter work experience
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Associate Director - Research Computing
CurrentChampion strategic initiatives related to research technology systems and services. Lead a team responsible for delivering a wide variety of customer-facing research technology solutions. Design secure and compliant technology systems and services that help fulfill the research mission of the university.
Dec 2019 - Present
Manager
-Oversight and responsibility for operations of enterprise Service Desk providing multi-channel support for all organizational IT systems.-Customer focused approach to service delivery and support.-Responsible for knowledge management, support resources, training, and community engagement activities.-Leads Service Desk staff by setting strategic direction.
Jul 2017 - Dec 2019
Assistant Manager
Manage operations of campus IT Service Desk Call Center serving 50,000+ user base -Accountable for quality assurance and effective solution delivery during 90,000+ annual customer interactions resolving 85% of incidents in one day or less. -Align work culture, foster staff development, and supervise the creation of internal resources and training materials.
Jun 2015 - Jul 2017
It Coordinator
University Of Maryland Division Of It
Diagnose, troubleshoot, and resolve diverse system, software and connectivity issues for a 50,000+ customer base.Design and drive quality assurance activities, creating a consistent customer experience.Hire, train, and supervise student employees at a Help Desk that receives 24,000 calls annually.Seek and follow through on process improvement.
2010 - Jun 2015
2 education records
Samuel Porter education
Master Of Public Policy, Public Sector Financial Management
Bachelor Of Arts (Ba), Economics
FAQ
Frequently asked questions about Samuel Porter
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What company does Samuel Porter work for?
Samuel Porter works for University of Maryland.
What is Samuel Porter's role at University of Maryland?
Samuel Porter is listed as Director of Educational Technology at University of Maryland.
Where is Samuel Porter based?
Samuel Porter is based in Washington DC-Baltimore Area, United States, United States while working with University of Maryland.
What companies has Samuel Porter worked for?
Samuel Porter has worked for University Of Maryland, University Of Maryland College Park, University Of Maryland Division Of Information Technology, and University Of Maryland Division Of It.
How can I contact Samuel Porter?
You can use AeroLeads to view verified contact signals for Samuel Porter at University of Maryland, including work email, phone, and LinkedIn data when available.
What schools did Samuel Porter attend?
Samuel Porter holds Master Of Public Policy, Public Sector Financial Management from University Of Maryland College Park.
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