Samuel Mansour Email & Phone Number

Amsterdam, Noord-Holland, Nl

• Developing and implementing a comprehensive change management strategy that aligns with the organization's vision, mission, and strategic goals & managing 15+ technical consultants (direct employees) at a given time• Recruit, train, mentor, coach, assign and retention of high-performing employees• Managing the day-to-day performance of a given national team & oversee key escalations• Maintaining and/or developing key performance indicators to track the effectiveness of teams• Act & promote as a change agent, promoting a culture of continuous improvement and innovation throughout the department

Amsterdam, Noord-Holland, Nl

• Architect & implemented the structure of multi-disciplinary teams to execute the enablement phase of the program, including agile/scrum• Led high-performance teams responsible for execution of new technology and integrating same with the Philips IT landscape • Effectively executed high profile program, Philips Modern Workplace in contract value of $45M to enable 8.2+ CSAT• Collaborated with other IT functions to ensure alignment and hand-over of implemented services • Supported IT digital workplace organization with agile/scrum methodology across all domains within the organization• Responsible for managing multiple IT functions program/project demands and their budgets• HR responsibilities to assign resources to demands & managing 4-10 project managers at a given time

Amsterdam, Noord-Holland, Nl

• Led and supported post-merger integration (PMI) to integrate newly acquired companies into Philips Healthcare portfolio• Successfully augmented and refined infrastructure runbook• Led high-performance team responsible for execution of Post-Merger Integ. activities within all IT Global Services domains• Active member of the Multi-Disciplinary Team of Enterprise M&A• Effectively executed high profile M&A infrastructure integration programs resulting in cycle time reductions of 50-70%• Introduced uplifts and efficiency with LEAN and Kaizen• Managed acquisitions budget of over $10 Million and introduced parametric pricing model• Supported other IT Global Services projects upon request • HR Responsibilities to assigned resources as people manager

Amsterdam, Noord-Holland, Nl

• Led and supported post-merger integration (PMI) to integrate newly acquired companies into Philips Healthcare portfolio• Re-energized infrastructure integration projects within all of IT Global Services domains• Formed the North America M&A team and stabilized resources to support the program• HR Responsibilities to assigned resources as people manager

Plano, Tx, Us

• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings (on-shore and off-shore)• Tracked and communicated team velocity and sprint/release progress• Managed multiple strategic program/projects simultaneously ($75M+), facilitated daily scrums for global teams (50+ team members) using project management methodology, identification and allocation of resources, and schedule planning based on the scope of work agreed• Responsible for managing direct report staff

Plano, Tx, Us

• Successfully achieved sprints goals by leading development teams as a scrum master• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings (on-shore and off-shore)• Managed multiple strategic program/projects simultaneously ($75M+), facilitated daily scrums for global teams (50+ team members) using project management methodology, identification and allocation of resources, and schedule planning based on the scope of work agreed & responsible for managing direct report staff

Newbury, West Berkshire, Gb

• Managed projects ($1 Million+) (pre-sale and/or post-sale), facilitating the overall scope, cost, budgets, identification and allocation of resources, and schedule planning based on the scope of work agreed• Built credibility, established rapport, and maintained communication with stakeholders at multiple levels (C-Level included), including those external to the organization (C-Level included)• Facilitated and actively created visibility for the project status with the project team and the involved stakeholders

Cologne, De

Core Competencies: Project Management, Strategic Business Partnership, Consultative Solutioning, Software Development Life Cycle, Communication, Business Process Analysis and Processes Reengineering, Procurement Development, Large Global System Implementation, Salesforce Process Automation. Managed scope, schedule and day-to-day tasks of projects (including cost and budget, resources, and constraints) that increased company revenue by $4 Million. Managed two to six functional project managers at a given time in a strong/balanced matrix organization.Built credibility, established rapport, and maintained communication with stakeholders at multiple levels (C-Level included), including those external to the organization (C-Level included).Coached, mentored and lead personnel within different departments of the organization that lead into two internal promotions.Executed and maintained project management processes and disciplines in the areas of: project schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management. Key Contributions:Developed Project Management Office (PMO) framework and standards for managing and executing projects that created efficiency gain of 35%. Nurtured proposals for leadership development program in order to increase professionalism and managerial skills through training, coaching, and individual development planning.

Chicago, Il, Us

Core Competencies: Project Management, Strategic Business Partnership, Business Development, Consultative Solutioning, Software Development Life Cycle, Communication, Business Process Analysis and Processes Reengineering, Procurement Development, Publication Printing. Managed $1.5 Million of recurring revenue projects (High profile medical associations) in accordance with organizations PMO methodology, standards including management of budgets.Managed transition of client from solutions implementation to client support and managed the development and maintenance of implementation portions of project. Produced project status reports, managed the team and resolved day-to-day issues with emphasis on SDLC.Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to medical and non-medical associations.Directed the coordination of all implementation tasks involving third party vendors as well as provided consultation to clients on system implementation.Formulated and delivered presentations, workshops, and training sessions. Attended conferences and educated internal teams on industry and technology news/trends. Key Contributions:Developed and maintained high quality client relationship (C-level) that contributed to an increase of $2 Million dollar.

Providence, Rhode Island, Us

Core Competencies: Banking & Financial Management, Compliance, Business Development, Account Management Strategic Sales Planning, Team Leadership/Motivation, Revenue Generation, Client Services, Territory Management, Process Improvement, Fraud Prevention, Staff Recruitment & Management, Employee Training, Program Development, Community Service, Client Relations Maximized and substantiated branch revenue deposits up to $97 million.Partnered with the Regional Vice-President on special business development programs that increased regional sales by 30% each quarter for one year.Maintained and developed relationships with new and existing business and personal clients.Managed branch compliance based on bank policies, procedures, operational integrity, increased and sustained above 90% branch audit score.Managed risk and compliance for the branch and directly responsible for managing 15 tellers, teller manager, and bankers staff, reporting to the Assistant Vice-President.Acted as a branch manager for several branches within the region that resulted in an increase of 50% overall efficiency lift and increase of 25% sales revenue. Key Contributions:Developed and implemented special business development programs that resulted in an overall increase of branch sales by 35% and regional of 30%, quarterly. Was recognized as the top Branch Business Banker for two consecutive quarters.

Providence, Rhode Island, Us

Core Competencies: Banking & Financial Management, Compliance, Business Development, Account Management Strategic Sales Planning, Team Leadership/Motivation, Revenue Generation, Client Services, Territory Management, Process Improvement, Fraud Prevention, Staff Recruitment & Management, Employee Training, Program Development, Community Service, Client RelationsPromoted the acquisition, growth of up to $2 million in deposits, and retention of customer relationships to achieve branch profitability.Hired, trained, evaluated, and mentored all staff.Monitored branch service quality levels and coached/developed staff to achieve appropriate level of achievements.Innovatively planned, implemented, and maintained ongoing aggressive, sound program of business development to meet objectives.Key Contributions:Instrumental in achieving branch annual audit score above 96%. Contributed to the attainment of 97% goal for consumer checking, 89% business checking, and 90% in other lending targets.