Samuel Marcotte Email & Phone Number

Springfield, Ohio, United States

Columbus, Ohio, United States

Manage largest dedicated fleet in expedited truckload area of their business, delivering to all U.S. time zones. Manage P&L and 50 pieces of equipment valued at over $5.5 million. Provide 24-hour on-call customer service that includes regular customer communication, shipment tracking/tracing, driver issue resolution, equipment issue resolution, and call-off coordination. Manage 2 off-site managers and night shift in monitoring freight and communication with 40 drivers that purview in ensuring achievement of 98% on-time freight delivery rate target measured weekly. Accountable for driver on-time pick-up and delivery performance, out of route miles, hours of service, home time, special routing, and cost control.On-board and train new drivers. Account for assigned trucks and drivers; perform daily dispatching and run schedules, load planning/monitoring, and route utilization to achieve targeted service levels. Monitor preventative maintenance scheduling and execution. Advise personnel of traffic issues. Inform drivers on load information, advances, and maintenance. Monitor and ensure completion/accuracy of driver logs. Create and execute backhaul plan per account requirements. Ensure DoT and company safety guideline compliance.Coach drivers in employee retention, customer service, safety, and Workers' Compensation management. Provide performance counseling as needed. Generate/confirm weekly payroll for 40 employees. Interact with HR on employee related issues/concerns and FMLA processes. Support hiring process through assistance with interviews. Report on KPIs and analyze/review with regional manager and vice president.* Grew revenue year-over-year (YoY) through addition of new business and increasing profitability; succeeded in raising operating revenue by 5% with improved utilization in face of rising fuel and equipment costs.

Solon, Ohio

Operated multiple fleets generating up to $10 million in revenue. Trained and mentored managers and operations personnel in performance, safety, compliance, and profit optimization. Aided in cultivating strategic alliances with high-value clients. Traveled to Ohio and Northern Kentucky to support account and assist with financial analysis and operations. Coordinated with client’s Production area to ensure daily production levels met trucking capacity. Collaborated with client 3PL planners.Performed P&L audits and payroll audits. Cultivated relationships with managers and trained new employees on best practices. Conducted KPI reviews to ensure achievement of service level targets. Contributed inputs into budget and assisted with final review prior to its finalization. Oversaw trainee program for Cleveland and Columbus areas, including manager training. Teamed with Safety personnel to grow strong safety culture.* Managed high-profile accounts that included Intigral (small glass manufacturer), Nippon Electric Glass (glass fiber manufacturer), and L Brands (large-scale retail). Served as Intigral’s sole provider for transportation.* Achieved budget P&L every year, setting records for profitability by performing audits on missed billing and making other operational improvements.* Contributed to P&L audit that identified $1.2 million in opportunities between 2017-2021, including identification of erroneous billings and additional value created by running other portions of customers’ business through organic growth.* Assisted operator with customer change of fleet to EDI tracking and load tendering, securing 100% acceptance rate.* Provided on-site assistance to start-ups, assisting with equipment movement and operations support.* Drove improvements in driver turnover and safety for all accounts.

Master Of Business Administration - Mba, Leadership And Digital Marketing

Bachelor Of Applied Science - Basc, Business Administration And Management, General