Sam Davies Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

- Developed new systems related to inventory management, customer experience, and team development that increased store metrics . - Improved store accuracy to record levels and increased overall store NPS to the top of the market. - Performed a systems overhaul on supply ordering and preservation and trained entire operations team on new processes. - Exemplified strong customer focus in reorienting customer journey around the Apple pickup experience and bolstered team engagement around a new standard for customer engagement. - Deescalated a significant number of shipping blunders with patience and poise to bring the store into a successful position.

Denver, Colorado, United States

• Align with customers' needs to provide excellent experiences inspiring lifelong ownership.• Demonstrate initiative and a wide-breadth of product knowledge to help customers make informed decisions in their best interests.• Deal with ambiguity regularly in troubleshooting customer problems and developing effective and efficient solutions

Greater Grand Rapids, Michigan Area

• Established detailed systems and procedures to grow membership, provide excellent service, maintain smooth operations, and develop company culture.• Transformed a small, start-up business into an iconic Grand Rapids destination generating triple its monthly revenue within one years time.• Managed finances and budgets, collected and analyzed facility data to forecast growth, and developed strategies to generate sales and reduce overhead costs.• Hired, trained, scheduled, and led all team members to execute their roles in sales and customer care.• Set team goals to define vision and increase productivity, incentivizing employees, improving morale, and inturn generating additional revenue.• Created community programs, strategic sales, and innovative products that provided new revenue streams tothe business

Lansing, Michigan

The Michigan House of Representatives creates legislation and policy for the empowerment and support of the Michigan public. I was on staff under the leadership of Representative Bronna Kahle of District 57.My role consisted of:- Promoting policy and informing constituents of my member's involvement in the legislative process.- Assisting constituents with practical problems and voicing their concerns and questions to my member.- Leading front office processes and managing front end service.- Organizing my member's schedule and documenting her work.

Ann Arbor, Michifgan

I.C.E Incorporated offers quality consulting work to a variety of businesses primarily dealing with medical professionals. This corporation thrives at orchestrating and improving customer relations and an overall workspace environment. My role as an executive personal assistant consisted of: - Managing executive schedules and assisting in the development of a wellness program for employees. - Organizing financial affairs and solving technology problems ranging from computers to telephones.

Oak Brook, Il

Opportunity International provides microfinance loans to individuals within a community context. These loans are primarily distributed to individuals residing in developing countries interested in developing their local business or farming operations. My role as a research and development intern consisted of: - Compiling research and data from microfinance loan clients to create success stories used for marketing and for donor updates. - Analyzing Opportunity banks worldwide to formulate a comprehensive innovation report, creating a platform for an innovation campaign to be launched throughout the whole organization. - Initiating contact and developing a network with potential corporate and individual donors.

Willowbrook, Il

Upland, In

Brooklyn, Mi