Customer Account Manager
Current• Process incoming purchase orders by entering pertinent information into Visual ERP system• Coordinate with Production, Quality, Supply Chain, Engineering, and Management to schedule shipments of aerospace parts.• Lead meetings with customers regarding open orders, returns, and quality issues.• Quote pricing and lead time for new and existing harness and sensors products in accordance with company SOP and price escalation strategy.• Manage the contract review process by analyzing the contract and obtaining approval from each department including Production, Quality, Engineering, Finance, Shipping, and Sales. • Use and navigate customer portals to verify shipping details and order placement.