Samuel Maina, Mba Email & Phone Number

Harrisburg, Pa, Us

• Led a project to streamline the application deployment process, resulting in a 20% reduction in deployment time and saving over 100 hours annually.• Orchestrated the implementation of a new IT ticketing system, increasing resolution efficiency by 15% and reducing response time by 25%.• Conducted data analysis that identified opportunities for cost optimization, resulting in a 10% reduction in IT expenditures.• Facilitated over 200 meetings, presentations, and requirements gathering sessions, resulting in a 30% increase in project alignment and collaboration efficiency.• Increased cross-functional team engagement by 25% through effective stakeholder management, leading to a 15% reduction in project delays due to conflicts.• Conducted 100+ hours of technical assistance and user training, resulting in a 20% increase in system adoption and a 10% decrease in user-reported issues.• Developed and implemented new processes, resulting in a 40% reduction in report creation time and a 20% improvement in system performance monitoring accuracy.• Successfully led UAT and Regression testing for 5 major system releases, achieving a defect detection rate of 95% and ensuring compliance with industry standards.

Statewide, Pa, Us

• Managed user acceptance testing for a system upgrade, achieving a defect resolution rate of 98% and ensuring seamless transition for end-users.• Implemented a project management dashboard, improving project visibility and reducing status reporting time by 30%.• Collaborated with cross-functional teams to develop and implement process improvements, resulting in a 15% increase in team productivity.• Analyzed 1000+ data points and conducted system analysis for projects, providing actionable insights that led to a 20% increase in project ROI.• Facilitated 100+ meetings, presentations and training sessions, resulting in a 30% improvement in stakeholder engagement and satisfaction.

Statewide, Pa, Us

• Conducted thorough investigations into 15 Title VII discrimination complaints, resulting in timely resolutions and a 90% satisfaction rate from complainants.• Contributed to the development of program goals, policies, and procedures, aligning with organizational objectives and improving operational efficiency by 15%.• Developed and published 3 web-based training modules, reaching 1000+ employees and achieving a 95% completion rate. Administered surveys to gather feedback, resulting in a 20% increase in training effectiveness.• Conducted 20+ training sessions for staff members on compliance policies and procedures, leading to a 25% improvement in staff knowledge and adherence. • Drafted investigative plans for 10 discrimination cases, ensuring thorough and consistent investigations.• Analyzed and disseminated data from the annual Equal Employment Opportunity plan, identifying trends and areas for improvement. Presented findings to senior management, resulting in the implementation of targeted diversity and inclusion initiatives and a 10% increase in workforce diversity.

Pune, Maharashtra, In

Successful Pilot programManaged approximately $3M Annually in new and existing business. Account Management: Monthly and Bi-Monthly touch points with clientsClient ServiceProject Management: Client Onboarding, Product fulfillment, Continuous Maintenance and Monitoring.Multi-Media Advertising Solutions Management· Search Engine Marketing (SEM) and Search Engine Optimization (SEO)· Desktop and Mobile Websites Development & Maintenance· Social Media Monitoring and Marketing· Reputation Monitoring across online platforms· Online and Mobile Advertising: Digital Brand Awareness, Text Marketing & Loyalty programs

Pune, Maharashtra, In

Managed approximately $2M Annually in retained and existing business.Account ManagementBusiness DevelopmentClient Retention & AcquisitionClient ServiceProject ManagementMulti-Media Advertising Solutions· Search Engine Marketing (SEM) and Optimization (SEO)· Desktop and Mobile Websites· Social Media· Reputation Monitoring (an award-winning solution)· Online and Mobile Advertising (award-winning solutions)· Print advertising solutions

• Implemented targeted marketing strategies resulting in a 20% annual increase in workplace clients seeking Holistic health programs, leading to a revenue growth.• Led cross-functional teams in developing 10 workplace policies, resulting in a 30% adoption and a 15% increase in employee engagement.• Developed and submitted 5 successful proposals for donor funding from USAID, PEPFAR, and WHO, securing funding for organizational initiatives.• Negotiated 10 contracts of engagement with vendors and partners, resulting in cost savings of 15% and improved terms and rates, contributing to a positive impact on the organization's bottom line.

Nairobi, Nairobi, Ke

Senate member representing the student body. Sat in several committees with the school management and leadership. Daily management of office and scheduling of calender for 9 other senate members.

Master Of Business Administration (Mba), Master Of Business Administration

Bachelor Of Science (B.Sc.), International Business Adminsitration