Samuel Mutua Email & Phone Number

Nairobi County, Kenya

Nairobi County, Kenya

Kenya

1. Responds to queries and complaints or escalates them to the departments or units in charge.2. Communicating with customers through various channels and responding promptly to customer inquiries.3. Analyze trends to create solutions to ensure customer service needs, business goals, and objectives are met or exceeded.4. Assist in sales/after sales requests placed by various customers or partners.5. Follow up on customer issues to resolution by following the stipulated… Show more 1. Responds to queries and complaints or escalates them to the departments or units in charge.2. Communicating with customers through various channels and responding promptly to customer inquiries.3. Analyze trends to create solutions to ensure customer service needs, business goals, and objectives are met or exceeded.4. Assist in sales/after sales requests placed by various customers or partners.5. Follow up on customer issues to resolution by following the stipulated aftersales escalation process.6. Answer the main incoming phone line and direct calls internally where possible.7. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.8. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Show less

Kenya

1. Receive patients, visitors, and telephone calls; refers calls to appropriate staff; escorts patients into treatment areas, as needed.2. Refer emergencies and walk-ins for treatment; answers routine medical, personnel, and administrative inquiries; and confirms eligibility; maintains patient logs.3. Interview patients and enter the required information into the Patient Registration System, print the required forms.4. Maintain data required for patient registration and accurate… Show more 1. Receive patients, visitors, and telephone calls; refers calls to appropriate staff; escorts patients into treatment areas, as needed.2. Refer emergencies and walk-ins for treatment; answers routine medical, personnel, and administrative inquiries; and confirms eligibility; maintains patient logs.3. Interview patients and enter the required information into the Patient Registration System, print the required forms.4. Maintain data required for patient registration and accurate billing.5. Type correspondence, memorandums, reports. Ensure proper format, spelling, punctuation, and medical terminology is used in all correspondence and record documentation.6. Retrieve and file medical records. Show less

Nairobi, Kenya

1. Welcome and greet everyone entering the business with warmth, professionalism, and politeness.2. Assist with training existing staff and new hires.3. Assist in the development and implementation of guidelines and codes of ethics as well as anti-fraud and compliance communication strategies.4. Assist in preparing working papers, schedules and reports that will be delivered to our clients and other parties.5. Managing, maintaining, and building existing client… Show more 1. Welcome and greet everyone entering the business with warmth, professionalism, and politeness.2. Assist with training existing staff and new hires.3. Assist in the development and implementation of guidelines and codes of ethics as well as anti-fraud and compliance communication strategies.4. Assist in preparing working papers, schedules and reports that will be delivered to our clients and other parties.5. Managing, maintaining, and building existing client relationships.6. Analyzing clients’ systems and their usage of our solutions with a view to suggesting and implementing improvements.7. Providing support on our solutions, including responding to customer queries in a timely and effective manner, via phone, email, or ticket system.8. Assist with new system implementations and configurations9.General office duties and other tasks as assigned by Management. Show less

Makueni, Makueni, Kenya

1.Scrutinize and validate data for inconsistencies or errors.2.Precisely input data into organization systems from various sources.3. Organize and prioritize data entry tasks to meet deadlines.4. Assist in developing and implementing data entry processes.5. Maintain databases with up-to-date information.6. Participate in training programs to enhance data entry skills.7. Provide support to other departments with data-related tasks8.Adapt to new data entry technologies… Show more 1.Scrutinize and validate data for inconsistencies or errors.2.Precisely input data into organization systems from various sources.3. Organize and prioritize data entry tasks to meet deadlines.4. Assist in developing and implementing data entry processes.5. Maintain databases with up-to-date information.6. Participate in training programs to enhance data entry skills.7. Provide support to other departments with data-related tasks8.Adapt to new data entry technologies and tools. Show less

Bachelor Of Business Administration - Bba

Middle School Diploma, Business Administration And Management, General