Samuel Njoki
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Samuel Njoki Email & Phone Number

Operations | Customer Success | Startup Enthusiast at Chumz.io
Location: Nairobi County, Kenya, Kenya 5 work roles 2 schools
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Current company
Role
Operations | Customer Success | Startup Enthusiast
Location
Nairobi County, Kenya, Kenya
Company size

Who is Samuel Njoki? Overview

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Quick answer

Samuel Njoki is listed as Operations | Customer Success | Startup Enthusiast at Chumz.io, a company with 2 employees, based in Nairobi County, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Samuel Njoki.

Samuel Njoki previously worked as Head of Operations at Chumz.Io and Software Developer at Freelance. Samuel Njoki holds How To Build A Startup from Startup School Online.

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Email format at Chumz.io

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Chumz.io

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Profile bio

About Samuel Njoki

I excel in managing and leading teams across multiple sectors, driving organizations to success in a competitive market. With 5+ years of experience, I bring a clear, logical mind and a practical approach to problem-solving, ensuring projects are seen through to completion. My genuine interest in product development and operations fuels my drive to make organizations successful.💼 Throughout my career, I have encountered valuable lessons that have shaped my expertise:- Co-founded Mlinzi while still in Campus, an escrow service addressing online fraud concerns in the African market, raising $1,000 through successful crowdfunding. I learned the importance of safeguarding transactions and fostering trust between buyers and sellers.- Secured funding for Moneto Ventures through my extensive network, fueling its growth and expansion.- Developed and implemented robust reconciliation processes, ensuring accurate financial reporting and mitigating discrepancies. By focusing on precision, I enhanced transparency and streamlined operations.-Led customer success initiatives, resulting in high satisfaction rates and increased retention. By nurturing relationships and providing exceptional service, I fostered a strong customer culture.- Actively participated in accelerator programs and workshops, seizing opportunities to connect with diverse individuals in the startup and tech industry, expanding my knowledge, and honing my skills.💡 Beyond my professional achievements, I am a fun, open-minded individual who values diversity and enjoys connecting with individuals in the startup and tech industry. I actively engage in accelerator programs and workshops, seizing every chance to broaden my perspectives and upskill.✉️ Let's connect and explore ways to collaborate on exciting projects, drive operational excellence, and make a significant impact in the world of startups and technology!

Current workplace

Samuel Njoki's current company

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Chumz.io
Chumz.Io
Operations | Customer Success | Startup Enthusiast
nairobi, nairobi area, kenya
Website
Employees
2
AeroLeads page
5 roles

Samuel Njoki work experience

A career timeline built from the work history available for this profile.

Head Of Operations

Current

Nairobi County, Kenya

As the Head of Operations at Moneto Ventures Limited, I oversee a wide range of critical responsibilities, including:1. Customer Success:Ensuring the satisfaction and retention of our valued customers by providing exceptional service and addressing their needs proactively.2. Monthly Business Review and Analytics:Conducting thorough analysis and presenting.

Sep 2018 - Present

Software Developer

Freelance

As a freelance Software Developer, I continuously leveraged Docker, Docker Compose, CI/CD pipelines, IaaS, and resource monitoring to deliver successful projects with measurable impacts. Here are key achievements I can highlight from my experience:1. Efficient Dockerization and Deployment:-Successfully Dockerized the moneto.co.ke mailserver and acaciax.co.

Apr 2018 - Jan 2022

Product Manager

Wezatalks

As a Product Manager at Wezatalks, a bulk SMS solution for SME's to enable communication effectively with customers, here are key achievements I can highlight from my experience:1. Successful Product Launch:- Led the successful launch of Wezatalks, a bulk SMS solution for SMEs, targeting an initial user base of 1,000 customers.- Achieved 20%.

Dec 2020 - Sep 2021

Product Manager

Nairobi County, Kenya

As the Product Manager at Wezago, an ecommerce platform for credit-based asset acquisition, here are key achievements I can highlight from my experience:1. User Growth and Engagement:- Implemented targeted marketing campaigns, resulting in a 40% increase in sign-ups.- Optimized onboarding processes, boosting user activation by 25% and reducing drop-off.

Jun 2020 - Apr 2021

Co-Founder/ Head Of Operations

Nairobi County, Kenya

As a Co-founder and Head of Operations at Mlinzi, here are five key achievements I can highlight from my experience:1. Successful Crowdfunding Campaign:- Spearheaded a crowdfunding campaign that raised $1,000 to support the initial development and launch of Mlinzi.- Engaged with the community and investors, showcasing the value proposition and gaining.

Aug 2017 - Apr 2020
Team & coworkers

Colleagues at Chumz.io

Other employees you can reach at chumz.io. View company contacts for 2 employees →

2 education records

Samuel Njoki education

How To Build A Startup

An online incubation for founders actively pursuing their startup

Bachelor Of Applied Science (B.A.Sc.), Computer Science

FAQ

Frequently asked questions about Samuel Njoki

Quick answers generated from the profile data available on this page.

What company does Samuel Njoki work for?

Samuel Njoki works for Chumz.io.

What is Samuel Njoki's role at Chumz.io?

Samuel Njoki is listed as Operations | Customer Success | Startup Enthusiast at Chumz.io.

Where is Samuel Njoki based?

Samuel Njoki is based in Nairobi County, Kenya, Kenya while working with Chumz.io.

What companies has Samuel Njoki worked for?

Samuel Njoki has worked for Chumz.Io, Freelance, Wezatalks, Wezago.Com, and Mlinzi.Co.Ke.

Who are Samuel Njoki's colleagues at Chumz.io?

Samuel Njoki's colleagues at Chumz.io include Samuel Njuguna, Harold Mulei, Samuel Kinyanjui, Annette J., and John Gikuma Maina.

How can I contact Samuel Njoki?

You can use AeroLeads to view verified contact signals for Samuel Njoki at Chumz.io, including work email, phone, and LinkedIn data when available.

What schools did Samuel Njoki attend?

Samuel Njoki holds How To Build A Startup from Startup School Online.

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