Samuel Boateng
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Samuel Boateng Email & Phone Number

Senior Customer Success at WeCare Consulting
Location: Accra, Greater Accra Region, Ghana 9 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Customer Success
Location
Accra, Greater Accra Region, Ghana
Company size

Who is Samuel Boateng? Overview

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Samuel Boateng is listed as Senior Customer Success at WeCare Consulting, a with 4 employees, based in Accra, Greater Accra Region, Ghana. AeroLeads shows a matched LinkedIn profile for Samuel Boateng.

Samuel Boateng previously worked as Senior Customer Success at Marbillcare Consulting and Customer Service Representative at Marbillcare Consulting. Samuel Boateng holds Bachelor Of Arts - Ba, Information Science/Studies from University Of Ghana.

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WeCare Consulting

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Profile bio

About Samuel Boateng

A driven IT Auditor, Compliance Analyst, and Cybersecurity Enthusiast with a knack for bridging the gap between technology, risk management, and business operations. With expertise in SOX, HIPAA, PCI DSS, GDPR, ISO, and NIST, I’m dedicated to ensuring airtight security and compliance for modern enterprises. Currently advancing my skills with an MPhil in Management Information Systems, I thrive on tackling complex IT challenges and optimizing vendor risk.My journey began by teaching English Language and IT for seven years to promising young students and spans managing customer relations at a fintech-crypto startup in Ghana during the height of the COVID pandemic to a Senior Customer Success role at an outsourcing company based in Spain. These experiences have helped me hone not just technical skills but also a unique ability to communicate effectively across teams. I’m passionate about using my diverse experiences to make compliance smoother, IT more secure, and customer interactions seamless.If you’re looking for someone who understands the technical intricacies of IT, communicates like a pro, and delivers results, let’s connect!

Current workplace

Samuel Boateng's current company

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WeCare Consulting
Wecare Consulting
Senior Customer Success
Accra, Greater Accra Region, GH
Employees
4
AeroLeads page
9 roles · 12 years

Samuel Boateng work experience

A career timeline built from the work history available for this profile.

Senior Customer Success

Current
Marbillcare Consulting

Spain

Mar 2024 - Present

Customer Service Representative

Current
Marbillcare Consulting

Spain

Oct 2023 - Present

Social Media Manager

Baltimore, Maryland, United States

As a Social Media Manager, I excelled in crafting engaging content strategies that captured the essence of the brand's voice. My focus was on fostering authentic connections and driving impactful campaigns across diverse platforms. I meticulously analyzed analytics and trends to ensure each post resonated with the audience, ultimately elevating the brand's online presence and driving measurable results. Together, we brought the brand's story to life, leaving a lasting impression on its audience.In addition to managing social media, I also took charge of overseeing the company's website. This included ensuring a seamless user experience, regularly updating content, and optimizing for search engines to enhance online visibility. By maintaining a cohesive online presence across both social media and the website, I effectively conveyed the brand's message and facilitated a unified digital experience for our audience.

Aug 2023 - Oct 2023

Robotics Instructor

Ghana

As a Robotics Instructor, my passion lied in nurturing the next generation of innovative minds and empowering them with the skills to excel in the captivating world of robotics. I had the privilege of sharing my knowledge and expertise with eager students, guiding them on a remarkable journey of discovery and exploration.In my role, I meticulously crafted engaging lesson plans that cater to the unique needs and aspirations of my students. Whether they were young children taking their first steps into the realm of robotics or ambitious adults seeking to enhance their technical proficiency, I strived to create an environment that fostered creativity, critical thinking, and collaborative problem-solving.With boundless enthusiasm, I introduced students to the fundamentals of robot design, instilling in them an understanding of engineering principles and the intricate interplay of sensors, actuators, and control systems. I took delight in demystifying programming languages and teaching students how to breathe life into their creations through coding. Witnessing the spark of excitement as their robots came to life was a truly rewarding experience.My role however extended beyond the classroom. I believe in the power of hands-on learning, and I actively organised captivating projects and activities that allowed students to apply their newfound knowledge in practical scenarios. Guiding them through the process of assembling, programming, and testing robots, I encouraged them to embrace challenges, persevere through setbacks, and celebrate their achievements.

Jan 2023 - Jul 2023

Customer Service Representative

Ghana

In my role, I was responsible for addressing customer inquiries, resolving concerns, and providing guidance on our fintech products and services. Whether it was a question about account management, a technical issue with our online platform, or assistance with financial transactions, I was there to ensure our customers felt heard, understood, and supported.Each day brought a diverse range of customer interactions, and I approached them with patience, empathy, and a genuine desire to help. I listened attentively to customers' concerns, ensuring I fully understood their unique situations before offering tailored solutions and guidance. I strived to provide clear and concise explanations, demystifying complex financial concepts and processes, and empowering our customers to make informed decisions.In addition to assisting customers directly, I played a crucial role in collecting feedback and insights from customers. I was attentive to their suggestions, concerns, and pain points, which I then communicated to the relevant team within the company. By being the voice of the customer, I contributed to the continuous improvement of our products, services, and overall customer experience.As a remote worker, I was self-motivated, disciplined, and reliable. I embraced technology and utilized remote collaboration tools effectively to stay connected with my colleagues and maintain open lines of communication. I actively participated in training sessions, stayed updated on industry trends and regulations, and continuously refined my skills to provide the highest level of service to our customers.

Jun 2020 - Feb 2023

Teaching Assistant

Ghana

As a Teaching Assistant, my role extended beyond traditional classroom support, encompassing a multifaceted approach to enriching the educational journey for both students and faculty. Tasked with aiding in the instruction and comprehension of complex subject matter, I embraced the challenge with enthusiasm and dedication. I meticulously prepared supplementary materials and resources tailored to address the diverse learning styles and needs within the classroom.My interactions with students were characterized by patience, empathy, and a genuine passion for fostering academic growth. Whether through one-on-one consultations, group discussions, or interactive workshops, I strived to create a supportive environment where students felt empowered to explore concepts, ask questions, and cultivate a deeper understanding of the material. By nurturing their intellectual curiosity and instilling confidence in their abilities, I witnessed firsthand the transformative impact of personalized mentorship on student achievement.Collaboration with faculty members was integral to the success of our educational initiatives. Through open communication and mutual respect, I worked closely with lecturers to align course objectives with pedagogical strategies, ensuring coherence and consistency across all instructional materials.My tenure as a Teaching Assistant was characterized by a steadfast commitment to academic excellence and a genuine desire to contribute positively to the educational community. By fostering an inclusive learning environment, facilitating meaningful engagement, and supporting the professional growth of both students and educators alike, I played a vital role in shaping the educational experience and leaving a lasting impact on the academic landscape.

Aug 2021 - Aug 2022

English Language And It Tutor

Educare International School

Ghana

As an English Language Teacher, I nurtured my students' language proficiency, delving into the intricacies of grammar, expanding their vocabulary, and honing their reading and writing skills. Through authentic materials, thought-provoking discussions, and creative writing exercises, I fostered their ability to express themselves fluently and confidently in English, opening doors to new opportunities and cross-cultural communication.Simultaneously, I empowered my students with ICT knowledge and skills, guiding them through the ever-evolving digital landscape. I introduced them to the foundations of computer literacy, clarified coding concepts, explored multimedia creation, and fostered critical thinking in the digital realm. By immersing them in technology-rich environments, I equipped my students with the tools to navigate the digital landscape with confidence and creativity.In my classroom, collaboration and inclusivity were paramount. I created a supportive space where students felt encouraged to share ideas, ask questions, and take risks in their language learning and ICT exploration. Through project-based learning, teamwork, and peer feedback, I nurtured a sense of community, fostering an environment where students felt empowered to learn from one another and celebrate their diverse perspectives.

Aug 2016 - Mar 2020

English Tutor

Perfect Lifegate Academy

Teaching English Language to young adults

2015 - 2016 ~1 yr
2 education records

Samuel Boateng education

FAQ

Frequently asked questions about Samuel Boateng

Quick answers generated from the profile data available on this page.

What company does Samuel Boateng work for?

Samuel Boateng works for WeCare Consulting.

What is Samuel Boateng's role at WeCare Consulting?

Samuel Boateng is listed as Senior Customer Success at WeCare Consulting.

Where is Samuel Boateng based?

Samuel Boateng is based in Accra, Greater Accra Region, Ghana while working with WeCare Consulting.

What companies has Samuel Boateng worked for?

Samuel Boateng has worked for Wecare Consulting, Marbillcare Consulting, Tcf Lodgings, Stemrobo Technologies, and Bitsika - Send And Spend.

How can I contact Samuel Boateng?

You can use AeroLeads to view verified contact signals for Samuel Boateng at WeCare Consulting, including work email, phone, and LinkedIn data when available.

What schools did Samuel Boateng attend?

Samuel Boateng holds Bachelor Of Arts - Ba, Information Science/Studies from University Of Ghana.

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