Work to deliver, and directly support the delivery of any client facing activity deemed necessary, which may include work or travel out of hours.Monitor and protect the firm's global cyber reputation.Deliver, lead & manage complex workstreams; take ownership of outputs and outcomes and provide reporting and feedback when required.Support, when necessary, the development of opportunities by contributing as an SME in response to client RFPs and/or the construction of proposal documents and responses.Develop timely, accurate reporting that can convey technical findings to non-technical audiences at all levels when necessary.Deploy expertise in-line with NIST global practices for cloud and web application security.When required, work with the Senior Management team to continuously improve capability, enhance & integrate service offerings, and build the service delivered by cross functional teams.Comply with applicable legislation, codes of conduct, and company policy - such as Health and Safety procedures as outlined by the Companies Health and Safety Policy.

Information Technology Consultant [Outsourced by SyncServe Systems Integrations].■ Developed content and designed a secured official corporate website using WordPress website for more than 30,000 users at 40% less than the projected cost. ■ Secured regulatory approval from the Nigerian Exchange and the Security Exchange Commission for the web project in-line with security and performance best practices of the regulatory authorities.■ Successfully implemented an email marketing system that saved the firm about 30% compared with the current platform within 90 days of resumption.■ Developed internal IT policy documents in-line with regulatory requirements and secured approval for same in-line regulatory demands.■ Migrated firm from existing email service providers to less expensive options saving the firm more than 40% annual cost whilst increasing service accessibility and performance.■ Designed HTML5 email templates for delivery via MailTunnels.com, monitor the campaign for performance analysis, and prevent IP blacklisting or account ban.■ Cloud Brokerage ERP software system administration and collaboration with vendors’ dev. team.■ Provided ERP users, developers & company partners with technical support remotely and onsite.

Role: Lead, Technical Support Consultant [Private Start-Up]Core Functional Areas: IT Project Implementation, IT Project Management, ERP Implementation, Network Support, User Application Support services.Detailed Scope of Work■ Developed and managed websites for small businesses.■ Provides technical support for many small businesses including on-demand hardware repair, network support, training services for business application software like Peachtree, Sage Accounting.■ Provide remote/onsite support for ERP project implementations and participated in requirements documentation or user feature request analysis sessions between clients and software vendors.■ Provided project management service for Aniwura International Projects Limited, eCommerce Marketplace startup aniwura.com. (developed business analysis docs, user interface designs & ore-launch site).■ Provided network, hardware, server technical support functions to small scale private firms.■ Provide technical support on-demand for cloud web hosting service deployed for multiple clients.

Outsourced IT Support Consultant [Outsourced by SyncServe Systems Integrations].Core Functions: ERP Administration & Support, Website Design & Maintenance, Social Media Management.■ Deployed a custom CRM system to foster an accountable remote operation work approach and to encourage a customer-engaging service delivery model where the customer participates in the effective execution of their service requests and complaints.■ Implemented and maintained an off-page SEO strategy which generated leads for the firm.■ Designed and maintained the corporate website of the firm in-line using the specification of the regulatory body [The Nigerian Exchange - NGX].■ Designed social media presence and also implemented a functional search marketing strategy that has converted more than 10 clients.■ Software project management that led to the successful deployment of the firm online trading application – GTrade 2.0, generating trading income worth more than $20,000 in transaction worth.■ Represented the firm during regulatory inspection exercises of the firm’s IT infrastructure.■ Developed, implemented, and maintained a backup policy, procedure, and other IT governance subjects.■ Designed HTML/CSS templates for research content delivery via MailTunnels.com [privately founded] and also track campaign performance for effective delivery whilst ensuring that the account maintains integrity across other email networks globally.■ Managed cPanel hosted email service and also ensured security and backup of email service.■ Implemented regulatory-compliant functional disaster recovery solution and documented processes for SAAS cloud ERP system and other cloud services including periodic disaster recovery tests.■ Provided technical support for IT infrastructure users and remote teams.■ Support Infoware ERP and collaborated with the ERP vendor’s development team for customization.

Role: Network Support Engineer [Contract Staff]Outsourced by Conceige2 Systems Limited.Core Functions: Computing hardware, network and banking application technical support.Detailed Scope of Work■ Maintained local area network (LAN) and wide area network (WAN), including installation of network software, firewalls and security appliances for all network endpoints to support banking operations.■ Set up desktop computer equipment and install all network and system software, including operating systems and user software packages for new employees.■ Set up new users on windows server 2000 network OS, configure group policy security controls.■ Maintained daily back up of all user data and banking application SQL server databases.■ Troubleshoot and resolve daily LAN and WAN network connectivity issues.■ Analyze and resolve all issues identified from server logs daily.■ Executed windows server 2000 security patches and workstation Win7 OS patches and updates. ■ Document all network issues and ensure peak network performance.

Role: Data Processing Officer [Full-Time]Core Functions: Research report preparation, graphics designs & hardware technical support.Detailed Scope of Work■ Prepare quarterly environmental audit reports for companies audited by toxicologists & chemists.■ Prepare laboratory testing reports for filing with regulators. ■ Prepare and layout environmental impact assessment reports.■ Provide 1st line hardware technical support for faulty desktop PCs.■ Execute hardware maintenance tasks periodically.