Samuel Pépin

Samuel Pépin Email and Phone Number

Analytical & Innovative Mindset | Focus on improving the daily lives of veterinary teams @ Zoetis Canada
Samuel Pépin's Location
Greater Quebec City Metropolitan Area, Canada
About Samuel Pépin

After graduating from the Cégep de Sherbrooke in 2016 with the ATSAQ Award of Excellence, Samuel began his career as an Animal Health Technician (AHT) in a veterinary clinic. Quickly drawn to management and administration, he continued his studies, earning a multidisciplinary Bachelor's degree from Laval University, specializing in consumer relationship management, business system analysis, and management.With this educational foundation, Samuel initially held the position of practice manager before becoming a regional supervisor for a corporate veterinary group. In 2019, he joined Globalvet to support member clinics, and in 2020, he found his true calling as a Nutrition Program Manager.Samuel currently serves as the Manager, Manager, Nutrition/Boutique Performance & Optimization within VetStrategy's Commercial Advisory team. In this role, he collaborates with a fantastic team to develop and implement various programs and initiatives aimed at supporting veterinary teams in their nutrition journey.Beyond his professional accomplishments, Samuel is deeply committed to the cause of animal health technicians. He currently is the Vice-President of the ATSAQ Board of Directors.Samuel's analytical abilities, innovative mindset, and determination to enhance the daily lives of veterinary teams make him a highly accomplished leader in his field.

Samuel Pépin's Current Company Details
Zoetis Canada

Zoetis Canada

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Analytical & Innovative Mindset | Focus on improving the daily lives of veterinary teams
Samuel Pépin Work Experience Details
  • Zoetis Canada
    Chef De Territoire | Territory Manager
    Zoetis Canada Jul 2024 - Present
    Québec, Québec, Canada
  • Association Des Techniciens En Santé Animale Du Québec
    Vice President
    Association Des Techniciens En Santé Animale Du Québec Nov 2022 - Present
    Quebec, Canada
  • Association Des Techniciens En Santé Animale Du Québec
    Board Member
    Association Des Techniciens En Santé Animale Du Québec Dec 2020 - Nov 2022
    Québec, Canada
  • Vetstrategy
    Nutrition Performance And Optimization Manager
    Vetstrategy Mar 2022 - Jun 2024
  • Globalvet
    Nutrition Program Manager
    Globalvet Dec 2019 - Jun 2024
    Québec, Canada
    • Developed a comprehensive Nutrition Program to support Practice Manager and veterinary teams in developing and optimizing their nutrition-related offerings.• Successfully implemented the Nutrition Program in dozens of clinics across Quebec.• Product Manager for Globalvet's proprietary nutrition software, including user needs analysis, development of support tools for managers and users, coordination of improvement phases with the external development team, and implementation of the software in over 60 clinics.• Successfully implemented a telemedicine application in 35 veterinary clinics of our network, including training of key people in this project (weekly Q&A sessions, one-on-one and group training sessions, best practices guide, video tutorials).• Developed effective intervention strategies to mobilize veterinary teams facing organizational changes.
  • Globalvet
    Veterinary Members Service Representative
    Globalvet Jun 2019 - Oct 2020
    Québec, Canada
    • Développer des liens de confiance avec toutes les équipes des cliniques vétérinaires membres du réseau• Rétention et développement des membres existants en s’assurant de leur satisfaction• Suivre les indicateurs de performance provenant de différents rapports afin d’aider les propriétaires à optimiser leur pratique (KPI)• Participer à l’organisation et assister aux différents événements offerts aux membres de la région (Ambassadeur)• Élaborer un programme de formation en service à la clientèle en clinique
  • Groupe Vétérinaire Animaplus Inc.
    Regional Manager (Québec)
    Groupe Vétérinaire Animaplus Inc. Nov 2018 - Jun 2019
    Quebec, Quebec, Canada
    • Supervise une équipe de composée de 13 médecins vétérinaires, 25 techniciennes en santé animale, 7 aide-techniciennes et 6 réceptionnistes.• Responsable des opérations pour 4 établissements vétérinaires (Beauport, Capitale, Neufchâtel et Ste-Brigitte-de-Laval)• Oriente les actions quotidiennes des employés afin de répondre aux objectifs stratégiques de l’organisation par la gestion des opérations, la gestion financière, la gestion des ressources humaines ainsi que la gestion de la conformité aux normes établies.• Participe activement à la gestion stratégique de l'organisation (amélioration des processus, analyse des résultats, optimisation de la tarification, recrutement, analyse du marché, etc.)
  • Groupe Vétérinaire Animaplus Inc.
    Veterinary Practice Manager
    Groupe Vétérinaire Animaplus Inc. Nov 2017 - Nov 2018
    Neufchâtel (Québec)
    • Supervise une équipe de 3 médecins vétérinaires, 6 techniciennes en santé animale et 3 réceptionnistes.• Responsable de la satisfaction de la clientèle, du climat de travail et de la performance l’établissement.• Oriente les actions quotidiennes des employés afin de répondre aux objectifs stratégiques de l’organisation par la gestion des opérations, la gestion financière, la gestion des ressources humaines ainsi que la gestion de la conformité aux normes établies.
  • Clinique Maguire Médecine Vétérinaire
    Veterinary Technician
    Clinique Maguire Médecine Vétérinaire Apr 2016 - Dec 2017
    Québec (Sillery)

Samuel Pépin Education Details

Frequently Asked Questions about Samuel Pépin

What company does Samuel Pépin work for?

Samuel Pépin works for Zoetis Canada

What is Samuel Pépin's role at the current company?

Samuel Pépin's current role is Analytical & Innovative Mindset | Focus on improving the daily lives of veterinary teams.

What schools did Samuel Pépin attend?

Samuel Pépin attended Université Laval, University Of Tennessee, Knoxville, Université Laval, Université Laval, Université Laval, Cégep De Sherbrooke, Cégep De Sainte-Foy.

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