Samuel Phelan Email & Phone Number

Provo, UT, US

Provo, Utah, United States

Consolidated and streamlined major account manager processes into SOP flowcharts leading to faster PM training and less wasted time by field crewsHeld daily standups with the team to accelerate the rate of funding, paying the company fasterDocumented daily and weekly KPIs which led to a 20% increase in inbound call answer rateManaged projects from initial.

Lindon, Utah, United States

Holding daily morning standup for a pod of 6 project managers to relay all KPIs and metrics discussed in executive meetings. KPIs and daily syncs led to a 6% decrease in timelines and a 50% decrease in on-hold tasksOversaw company workload 3x with only a 2x in the workforce. This was accomplished by departmentalizing customer onboarding and scheduling as.

Lindon, Utah, United States

As team facilitator I kept all the previous project management responsibilities as well as these additional responsibilities:Negotiated contracts with new subcontractors to save 20% on main service upgrades.Implemented new SOPs to save $400 on every solar install.Researching new markets for expansion and applying for/renewing all business licenses..

Provo, Utah Area

Accurately managing millions of dollars' worth of solar assets from cradle to grave, as the main point of contact for every stake holder including the resident, sales rep, inspectors, city & utility officials, and install crew. Prepared projects for install 16% faster than team average and closed the projects 25% faster than team average.Carrying out and.

Draper, Utah

Organized and implemented team-wide record-keeping of unsuccessful interactions with vendors in order to negotiate performance expectations and prices finding the possibility of a 4% cost reduction from vendorsCreated and distributed business process flow charts, speeding up production and reducing protocol errorsCompiled, analyzed, and summarized morning.

Provo, Utah, United States

Managed multiple projects building, installing, and maintaining hardware and software for Brigham Young University classroom systemsRecommended equipment storage strategies, which was implemented leading to increased equipment life and technician productionMet with users and stakeholders to understand and implement specific product and service.

Led a team of five students researching recycled plastics industry to find a cost beneficial opportunity for growthAssisted individual team members with respective assignmentsScheduled, organized, documented and conducted team meetings

Provo, Utah Area

Worked closely with company owners as the liaison between the students and company, keeping the company updated on progress and the students updated on projects from the ownersWorked with a small group of interns researching and recommending marketing strategiesImproved and maintained stagnant social media presence, receiving 10-15 additional followers.

Researched federal and private grants incentivizing small businesses to conserve water and energyContacted local business owners and power companies to gauge the potential of city-based energy conservationGathered city data to evaluate the environmental friendliness of Provo

Provo, Utah Area

Worked well with a small group of interns analyzing cost beneficial ways to implement a recycling program within the airlineAnalyzed environmental impacts, designing a cost-effective plan to offset over 7% of the company’s carbon emissionsResearched recycling programs within other companiesCreated and presented reports and findings with Allegiant Airlines.

Springville, Utah

Received, stocked, assembled, boxed, and shipped inventory; was involved in every step of the product life cycleManaged levels of inventory as shipping manager and coordinated shipments with several carriers both domestic and internationallyFilled out, documented, and carried purchase orders through the proper departments both physically as well as through.