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Twenty years experience in IT, supporting a broad range of hardware and software, planning IT roadmaps, and managing IT teams.Experience maintaining on-site Windows servers and Microsoft domains. Configuring networking hardware/software including managed switches, routers, firewalls, wireless APs, DNS/DHCP/VPNs. Supporting PABX/SIP phone systems, call recording, call stat reporting. Cloud experience with AWS servers focusing on EC2, RDS, S3/Cloudfront, IAM, Route 53 and admin for Google's Gsuite.Server admin for Windows web hosting with IIS and MSSQL/MySQL. Website maintenance with analytics, webmasters, A/B testing and SEO. Familiar with APIs for Twitter, Gsuite, Linkedin, Foleon, Vimeo, YouTube and more.
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Global Support EngineerGlassbox Nov 2021 - Dec 2024Norwich, England, United KingdomI worked as a support engineer as part of a team, migrating customers from their old SessionCam products to the new Glassbox alternative. This was primarily configuration of client with the new software to record sessions on their websites, while masking sensitive information.I later moved to the more general support team which dealt with any technical problems our clients had with their implementations, fixing and responding to them in a professional and timely manner.The work was primarily configuring client settings to customise the experience to their website, analysing server side logs to figure out technical issues and deploying fixes, while keeping the customer apprised with updates across a Zendesk ticket system. -
Systems AdministratorDigital Bulletin Jan 2020 - Apr 2021Norwich, United KingdomI was the primary lead for setting up all of the IT needs for this startup business, everything from cloud infrastructure, SIP phones, networking, security, public facing websites, databases, digital magazine publication and more. -
Group It DirectorBizclik Media Mar 2008 - Sep 2019Norwich, United KingdomI am responsible for managing all of our group IT projects and staff. I'm also responsible for maintaining the UK office IT infrastructure. - Project and staff management.- Microsoft domain and network administration.- All versions of Windows, OSX, Linux and mobile device support.- Windows Server 2003/2008/2012 management.- Managing cloud based servers with AWS.- Configuring and managing the network (Managed Switches, Routers, Firewalls, VPN).- Telecommunications (hybrid PABX/VoIP management using SIP)- Database administration and development (MSSQL/MySQL)- Assisting our US/India IT teams and partners.- Assisting our web development teams (ASP.NET, C#, HTML, CSS).- Penetration testing company assets for security flaws (Websites, database, infrastructure, etc)- Google Adsense -
Security Systems AdministratorBusinessfriend Jun 2016 - Aug 2019Norwich, United KingdomI am responsible for security of the businessfriend suite of products, this includes:- Planning the security model and security audits.- Penetration testing the webapp for security vulnerabilities.- Liaising with 3rd party penetration testers.- Working along side the development team to deploy and test fixes.- Managing the bug bounty program and responding to submissions.- Responding to any security incidents. -
Systems AdministratorSay One Media Ltd Dec 2007 - Mar 2008Norwich, United KingdomI worked for Sayone Media during a new office deployment including replacing all IT assets. I was responsible for the migration of the staff from the old systems of the previous business to brand new equipment and network.- Migration of old NT domain to SBS2003.- Migration of Win2k desktops to WinXP.- Migration of PABX phone system to PABX/VoIP hybrid.- Migration of Data and communication lines.- Migration of Databases.- Setup and configuration of IT for London based office. -
Systems AdministratorConquest Business Media Jun 2005 - Dec 2007Norwich, United KingdomConquest Business Media was my first I.T career job, I started as an Assistant Systems Administrator, after a year I took on full SysAd responsabilities including:- Domain and network administration.- Win2k Desktop & NT4 Server support.- Networking and telecommunications (PABX).- Database management. (MSSQL)- Remote support to US offices.- MSSQL Database management and development with MS FoxPro, including Goldmine integration.- Email marketing, delivering emails to our database of subscribers.- CCTV Server management
Sam Pickering Skills
Sam Pickering Education Details
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Electronic Engineering
Frequently Asked Questions about Sam Pickering
What is Sam Pickering's role at the current company?
Sam Pickering's current role is Global Support Engineer.
What is Sam Pickering's email address?
Sam Pickering's email address is sa****@****ail.com
What is Sam Pickering's direct phone number?
Sam Pickering's direct phone number is (760) 827*****
What schools did Sam Pickering attend?
Sam Pickering attended The University Of Hull.
What are some of Sam Pickering's interests?
Sam Pickering has interest in Physics, Overclocking, Modding, Computer Hardware, Web Design, Penetration Testing, Education, Atheism, Science And Technology, Human Rights.
What skills is Sam Pickering known for?
Sam Pickering has skills like Mysql, Microsoft Sql Server, Databases, Networking, Css, Web Development, Microsoft Exchange, Firewalls, Vpn, Linux, Html, Windows.
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Sam Pickering
Net Zero | Esg | Sustainability | Executive Director | Past President At Corenet Global Uk ChapterLondon -
Sam Pickering
Greater London -
2aol.com, ellacotts.co.uk3 +447916XXXXXX
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Sam Pickering
Perton
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