Director Of Professional Services
Directed professional and field services covering company’s broad network physical infrastructure solutions, intelligent hardware, and software offerings. Oversaw strategic development, operational efficiency, and overall financial value for company’s data center, industrial automation, and IoT service practices. Rebuilt and restructured business for expansion through global partner community. Instituted PMO and value-tracking methodologies in alignment with corporate strategic goals. Developed offsetting and new service offerings for growing value in current and emerging markets. Helped negotiate and manage partnerships with major industry companies, including Rockwell Automation, Dell, and Cisco Systems.• Transformed unprofitable professional services group from losing $5,000,000 annually to breaking even within 2 years.• Launched new PMO from ground up to improve OEE and meet overall financial goals.