Samuel Mitchell Email & Phone Number

Adelaide, South Australia, Australia

• Multi-faceted Role: Managed diverse responsibilities, including provisioning and dispatching IVMS devices to customers, and coordinating installations across both metro and regional areas, ensuring seamless operations.
• Liaison and Communication: Acted as a key liaison between customers, the sales team, and installers, ensuring a smooth and positive customer experience. Set up databases according to customer specifications, tailoring.
• Warehouse Optimization: Took initiative to completely redesign the warehouse layout within the first two weeks, significantly improving workflow efficiency and product accessibility.
• Project Management: Successfully managed several small-scale projects, ensuring timely and efficient dispatch and installation of products nationwide. This included onboarding and training new installers to maintain.
• Inventory and Stock Management: Played a key role in inventory management, including creating purchase orders, ordering stock, and conducting comprehensive stock takes every three months to maintain optimal inventory.
• Process Improvement: Continuously sought out and implemented process improvements to enhance team productivity and operational efficiency.

Adelaide, South Australia, Australia

• Supervision & Training: Supervised and trained new employees, ensuring they were well-prepared to perform their roles effectively and meet operational standards.
• Customer Engagement: Frequently stationed at the gate to greet customers, providing a warm welcome and ensuring a smooth entry process.
• Customer Service Excellence: Delivered quality service in the VIP "Gold Grass" area and the on-site bar, utilising RSA certification to serve alcohol responsibly.
• Sales & Promotions: Supported promotional activities for brands such as Garnier and Singleton, enhancing customer engagement and sales.
• Leadership: Directed staff in the absence of management, maintaining smooth and continuous operations throughout each shift.
• Team Collaboration: Worked closely with the team to ensure efficient workflow and safety during daily operations.

Magill, South Australia, Australia

• Team Management: Led a team of warehouse employees, ensuring even workload distribution and efficient completion of tasks.
• Operational Systems: Utilised Unleashed and Xero systems for order processing and informed decision-making.
• Product Receiving: Managed product receiving, ensuring delivered quantities matched internal records and operated an electric stacker.
• Process Implementation: Introduced and authored Standard Operating Procedures (SOPs) and formalised staff training, particularly for the electric stacker.
• Hands-on Support: Assisted in daily tasks with my team, including order picking, maintaining cleanliness, and operating fabric cutting machinery.
• Redundancy: Position ended due to company downsizing.

Adelaide, South Australia, Australia

• Site Setup: Assisted with site setup and bump-in procedures, ensuring safe and efficient operations.
• Customer Service: Provided exceptional service at the bar and VIP areas, utilising RSA certification.
• Sales & Promotions: Supported promotional activities for brands like Garnier and Singleton.
• Leadership: Directed staff in the absence of management, ensuring smooth operations.
• Team Collaboration: Worked with the team to handle daily setup and takedown of the inflatable screen.

Epping, Victoria, Australia

• Leadership & Training: Continued responsibilities from Inventory Controller role, with added duties in staff induction, training, and competency assessments.
• Daily Operations: Led daily briefings, provided operational support, and managed a weekly zone rotation roster.
• Safety Oversight: Acted as HSR, overseeing warehouse safety, implementing pest control procedures, and tagging non-compliant equipment.
• Cross-Department Liaison: Communicated with other departments to resolve stock inquiries and optimise workflow.
• Operational Reporting: Delivered daily reports to management and collaborated with other leaders to enhance shift efficiency.

Epping, Victoria, Australia

• Stock Management: Ensured accurate stock levels using Navigator and Nexus systems, providing daily reports on stock discrepancies.
• Variance Investigation: Investigated stock variances and trained team members on correct counting and receiving processes.
• Safety & Compliance: Served as warehouse HSR, managed product recalls, and oversaw HACCP paperwork compliance.
• Employee Training: Trained new employees on RF Scanner functions and supervised the disposal of quarantined products.

Epping, Victoria, Australia

• Stock Accuracy: Used RF Scanner to receive and replenish stock, ensuring accurate inventory through cycle counts.
• Operational Flexibility: Adapted to changes in temperature zones and shift schedules, training new employees as needed.
• Equipment Feedback: Provided feedback on new warehouse equipment and technology, ensuring effective integration.
• Cross-Department Collaboration: Worked closely with team leaders to plan and adapt the workday as necessary.

Preston, Victoria, Australia

• Customer Engagement: Leveraged product knowledge and interpersonal skills to meet and exceed KPIs.
• Team Collaboration: Built strong relationships across the store to enhance efficiency and customer satisfaction.
• Warehouse Support: Assisted in the warehouse during busy periods, gaining familiarity with various equipment and processes.

Bachelors Degree In Film And Television, Photographic And Film/Video Technology/Technician And Assistant

High School Diploma, Year 12 (Completed)

Activities and Societies: Volunteered at the Learning Centre (Year 10, 11 & 12) Lead tours through the farm (Year 11)