- Successfully grew a sports card business from an initial $7,500 investment/trade to a collection valued at over $200,000 and growing.- Built a strong online and in-person sales presence through platforms like eBay and card shows, achieving consistent monthly revenue growth.- Developed expertise in market analysis, valuation, and negotiation to optimize acquisition and sales of high-value collectibles.- Established a trusted brand, earning 100% positive eBay feedback in a rolling 12 month period.- Leveraged CRM tools and social media platforms to enhance customer engagement and expand the buyer network.

Excited to come out of stealth mode and formally launch House Rx! We are here to make the medically integrated dispensing model the new normal in specialty pharmacy. Learn more about us here: www.houserx.com.

Lead sales activities for existing customers, including contract renewals and upsells on all existing and new productsPartnered with the Account Management team to conduct regular business reviews and product roadmapsActed as an escalation point for concerned customersDeveloped irreplaceable relationships with customersBuilt an understanding of how customers interact with Flatiron products and identified their needs, challenges and ideasDeveloped innovative strategies to drive customer engagement

• Designed Comprehensive Project Plan and Charter for a 50+ million dollar Partnership with a high profile customer which included implementing Elekta’s Medical Oncology solution to 15 state-wide centers including more than 50 physicians along with a plan to install several linear accelerators over a 10 year time frame.• Led a Care Plan Summit where 30+ Physicians met over a weekend to standardize over 200 Care Plans (Chemotherapy Regimens) to be used throughout their organization. These Care Plans complied with NCCN Guidelines, BCBS Pathways and other evidence based research.• Worked with customers to attest for Meaningful Use (Stage 1 and 2)• Worked with customers to comply with computerized physician order entry (CPOE) standards.• Worked with customers meet Physician Quality Reporting System (PQRS) standards.• Worked with customers to follow ASCO's Quality Oncology Practice Initiative (QOPI®) Standards.• Led Business and Clinical Process Analysis and Assessment Engagements• Developed Business and Clinical Process Mapping Flowcharts• Ongoing Project Manager for key accounts.

• Designed a Project Management role in Upgrades for more consistency in Post-Upgrade Satisfaction.• Worked with the Software Development Team to create a phase between Beta and General Release in order to control the number of sites who received new software and ensure software issues were more controlled.

• Lead Role in designing an NPS Customer Loyalty Program.• Lead Role in implementing Avaya Telephony System.• Lead Role in designing a company-wide CRM (Salesforce.com) solution.• Worked with Software Development to create an Error Reporting System which automatically reported back to Elekta when a customer’s MOSAIQ Application crashed. This allowed for metrics around the stability of the application at certain versions as well as in specific client environments.

• Formed and managed a Medical Oncology Team of 6 specialists to support 150+ MOSAIQ Medical Oncology customers.• Increased customer satisfaction from less 40% to greater than 90%.