Samuel Singh Email & Phone Number

Farmingdale, New York, United States

New York, United States

Creative and artistic company working towards editing, ghostwriting, publication, and art shows

United States

United States

La Guardia Airport, Queens NY

Hicksville, New York

Maspeth, Newyork

Inspection of shipments to validate claims, work with customers to assess responsibility of damages and missing freight. Re-create scenarios to assess liability and responsibility. This position also addresses any issues associated with overage, shortage and damage issues Including researching causes of claims, determining solutions of issues and.

La Guardia Airport

• Managed the five Duty Free America, Inc. locations at LaGuardia Airport).
• Ensured customers received outstanding service by providing a welcoming environment.
• Followed company policies and procedures to maintain visual standards.
• Increased sales with merchandise knowledge, selling skills and sales tactics.
• Directed workers in preparing merchandise and displays.
• Supervised store staff; manage associates and duties and performance.

• Worked in a professional manner using courtesy when dealing with airport customers.
• Completed audits of all employees and job performance.
• Managed staff in accordance with company policies and procedures.
• Managed the change fund of $3000 - $6000 for Smarte Carte Ambassadors.
• Inspected of all Smarte Carte Equipment to ensure safety and efficiency.

Manage conflicting situations and assist customers with their travel needs.Monitor and resolve all irregular operations.Manage all aspects of work associated with customer service; including ticketing,reissues and rebooking. Cover the gates to ensure flights are met and depart on time.

Joh F Kennedy Airport

• Oversaw all operations including the gates, ticketing and check in.
• Handled irregular operations.
• Oversaw all activities of supervisors and agents and also updating payroll.
• Resolved issues on time for all outgoing flights.

JFK

Ensure that customers’ questions, concerns, and needs are adequately met to the properlevel of service.Interact with customers to provide information as well as resolve complaints.Manage counter duties; including making reservations, ticketing, the calculation andcollection of excess baggage charges, documentation and assisting passengers in general.

English Literature Tutor Sept 2002- 2009Explained different form of writings and literature in a manner easy to comprehend.

2003Kept paperwork organized.Worked in unison with various departments.Provided courteous and helpful customer assistance.

FMCP

Exposing NYC residents to the natural sciences and the outdoors.

Provided and implemented several business solutions for the company.Tracked packages on the road to ensure proper delivery.Researched reports and offered business advice on major issues.Filed and organized documents. Contributed in ensuring open lines of communication between the business and its clients.Assisted in the training of new employees.

Degree, Bachelor Of Arts, Media Studies; . English

Computer Science