Assisted across all areas of social media management - from brainstorming content to scheduling and reporting. My role mainly focused on social media analytics reporting. Key responsibilities included:• Analysing and provide insights on day-to-day social media performance• Producing weekly, monthly, annual, campaign, and ad-hoc performance reports• Helping lead EMEA reporting on the 2022 Disney Xmas and Ultimate Princess Celebration campaigns• Managing Khoros and… Show more Assisted across all areas of social media management - from brainstorming content to scheduling and reporting. My role mainly focused on social media analytics reporting. Key responsibilities included:• Analysing and provide insights on day-to-day social media performance• Producing weekly, monthly, annual, campaign, and ad-hoc performance reports• Helping lead EMEA reporting on the 2022 Disney Xmas and Ultimate Princess Celebration campaigns• Managing Khoros and Emplifi Marketing Scheduling and Analytics platform for EMEA markets• Overseeing the company-wide transition from Khoros to Emplifi Digital Marketing Software• Auditing over 800 EMEA social media accounts across Meta, X, YouTube, VK and OK• Assisting with the deliverance of intellectual property IDs between Disney and social agencies• Completing the Disney Intern Development Programme- working to develop my practical and interpersonal skills as well as learn more about topics such as diversity, equity and inclusion and workplace etiquette Show less

Assisted in the management of property maintenance and service charges, handling customer queries on a day-to-day basis and leading the development of the company logo and website.Key responsibilities included:• Developed my marketing skills when creating the new company logo as well as assisting in the formation of the new company website.• Handled customer queries over the phone or by email, from tenants, leaseholders, suppliers and contractors, utilising my initiative to… Show more Assisted in the management of property maintenance and service charges, handling customer queries on a day-to-day basis and leading the development of the company logo and website.Key responsibilities included:• Developed my marketing skills when creating the new company logo as well as assisting in the formation of the new company website.• Handled customer queries over the phone or by email, from tenants, leaseholders, suppliers and contractors, utilising my initiative to solve any issues that would arise.• Helped manage and input the invoices that came in each week, using the property management software 'Prestige', and ensured that they were paid on time.• Assisted with the administrative side of the business by ensuring all information regarding shareholders and each property management company was filed and kept up to date.• Helped to submit service charge demands and company invoices as well as assessing service charge accounts, augmenting my finance skills. Show less