Erik Samuelson Email & Phone Number

Cape Coral, Fl, Us

Fort Myers, Florida, United States

Jamf Pro, MECM, and Intune are my bread and butter.

Fort Myers, Florida Area

I'm the one that deploys stuff :)Primary Admin/Engineer for SCCM environment overseeing Americas/APACPrimary Admin/Engineer for Jamf Pro environment for all global sitesLiaison for APAC Desktop Support

Working closely with our Desktop Support department on project initiatives and operations.*Currently acting as a TAM (Technical Account Manager) for our Desktop Support technicians in the APAC regions (Japan, China, Singapore, and South Korea)*Helping our Client Services Team with deploying packages/applications through SCCM*Technical lead for our Windows 10 project which includes in-place upgrades from Windows 7 and bare metal installs of Windows 10 using both SCCM Distribution Points and 1E Toolkit including Nomad and PXE Anywhere*Assisted with setting up SSPR (Self-Service Password Reset) through Citrix*Assisted with deploying and updating Bitlocker to all company-issued laptops

Naples, Florida Area

Fort Myers

Tampa/St. Petersburg, Florida Area

Responsible for a wide range of duties including help desk, field tech, Windows and ESXi system administration*Received hands-on experience with 10+ servers all ranging from Windows Server 2003 to Windows Server 2012 with different roles including; SQL servers, backup server, exchange server, domain controllers, application servers, terminal server and file/print servers*Migrated 5 XP interface machines, 3 file servers, 1 print server, and 4 point-of-sale machines to VMs on ESX*Created virtual machines for exchange server and secondary domain controller to replace physical servers in environment*Set up and managed serial port server for virtual interface machines to communicate over IP with PMS servers*Helped with domain migration from Server 2008 to 2008 R2 resulting in single authentication for both Windows and Outlook*Responsible for creating, copying and disabling user accounts and computers in Active Directory*Assisted with complete overhaul of WiFi system from D-Link to Ruckus with proprietary gateway*Introduced PDQ Deploy/Inventory and Spiceworks ticket system into IT environment to increase ease of operations*Installed and managed Symantec Backup Exec and Symantec Endpoint Protection*Maintained DHCP reservations list and corrected any DNS issues that occurred in domain with over 100 users and 150 devices*Deployed over 75+ workstations ranging from Windows XP to Windows 7

Assisted the help desk to provide technical support for company's five offices and sixty employees.*Responsible for managing tape backups and sending them to off-site storage*Set up and deployed 10+ workstations and laptops for users

Internship with IT Department that services 700+ corporate PCs.*Daily work included upgrade of all PCs to Outlook 2007, inventory of all PCs and external hardware, and general windows updates.

Bachelor Of Applied Science (Basc), Technology Development And Management

Associate Of Science (As), Network And System Administration/Administrator

Associate Of Science (As), Computer Programming

Associate Of Science (As), Internet Services

Associate Of Arts (Aa), General Studies