Samuel Soronen Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

• Answered and directed incoming phone calls, ensuring efficient communication and timely resolution of inquiries.• Entered member and membership data into various computer systems, maintaining high levels of data accuracy and consistency.• Provided professional customer service, addressing member concerns and inquiries with a focus on delivering a positive experience.• Audited membership paperwork to verify accuracy, ensuring all documents met company standards and compliance requirements.• Assisted with administrative tasks such as scheduling appointments and managing office supplies, contributing to smooth daily operations.• Coordinated with other departments to streamline processes and improve overall efficiency in member services.• Managed front desk operations, including greeting members, managing payments, and maintaining a welcoming environment.

Raleigh, North Carolina, United States

•Created responsive web applications meeting current web accessibility standards.•Utilized web technologies including HTML, CSS, JavaScript, and MySQL.•Gained experience with frameworks including React.js and Bootstrap as well as backend technologies (MongoDB, MySQL).•Created website mockups and social media advertisements using modern web design tools (Adobe Illustrator, Photoshop, Figma, Canva).•Created e-commerce websites and blogging platforms utilizing modern CMS solutions (WordPress, Shopify).•Optimized websites by leveraging SEO techniques to improve visibility and search rankings

Clayton, North Carolina, United States

• Conducted thorough inspections of vialed products to ensure adherence to standards, protocols, and best practices.• Managed paperwork and batch documentation to ensure accuracy and compliance.• Operated and monitored machinery to facilitate the timely production of life-saving medicines.• Contributed to achieving record-setting production goals in 2020 and consistently delivered high-quality results in a demanding environment.• Identified and resolved complex issues promptly, implementing solutions to drive continuous improvement.• Prepared detailed reports and communicated issues effectively to supervisors.• Mentored new team members to foster a positive and knowledgeable work environment.

Clayton, North Carolina, United States

• Delivered exceptional customer service using strong interpersonal and communication skills• Enhanced customer satisfaction and retention by building positive relationships.• Contributed to achieving record sales during the global pandemic.

Smithfield, North Carolina, United States

• Managed and organized confidential case files, adhering to strict confidentiality protocols.• Managed phone lines professionally, directing calls in a timely, courteous manner. • Assisted attorneys during court proceedings and took detailed notes.• Streamlined case file organization, improving efficiency and accuracy.• Utilized advanced software to input and update offender records, ensuring accuracy and consistency.

Smithfield, North Carolina, United States

• Completed jobs for various companies as a temporary employee, including Johnston County Landfill, Johnston County Hams, and OPW Fueling Containment Systems.• Performed job activities in mentally and physically strenuous environments while consistently achieving production goals.• Complied with safety standards while operating complex equipment.

Associate Of Arts And Sciences - Aas, Web Development

Bachelor Of Arts - Ba, Criminal Justice And Corrections