Samuel Spatafore Email & Phone Number

Cedar Park, Texas, Us

Responsible for inside sales of critical packaging products for Semiconductor, Electronics, Aerospace, Pharmaceuticals, Cleanroom Facilities, Food and all other industries where products must be protected from moisture, static, particle contamination, rust/corrosion and oxygenWe are a critical packaging distributor that specializes in:► Clean Room, Industrial and Specialty Packaging► Clean Room & ESD Consumables► Moisture Barrier Packaging & Protection► ESD Packaging & Equipment► Desiccants► Bulk Molecular Sieve and Silica Gel► Vapor Phase & Migrating Corrosion Inhibitors (VpCI & MCI)► Foils (UHV Aluminum, Stainless Tool Wrap, Copper & Specialty Metals)► Vacuum Sealing Equipment► Industrial Vacuums► Industrial & Home Cleaners / De-greasers

Customer Service Representative working to:* Guide customers as to which pistol model meets their shooting needs/wants* Answer technical questions related to shooting* Provide features and benefits as to what sets Staccato pistols apart from competitors pistols* Troubleshoot pistol malfunctions* Initiate warranty claims and provide status of warranty claims* Research older STI models for customers to get repair parts* Up-sell additional products such as options, magazines and accessories* Teach other customer service reps about pistol functions, competitor products, features and benefits, assisting them on difficult customer calls, pistol modifications & accessories and researching older STI models for customer repairs* Created the Staccato FAQ (frequently asked questions) database found on their websiteTwenty-five years ago, STI revolutionized competition shooting by bringing the world a whole new gun platform, the 2011®. The 2011® is the best shooting gun available and the choice of champions who have won thousands of competitions with our pistols.Today we not only make 2011’s for competitors, but also for our nation’s finest who defend our freedoms daily, as well as everyone who is serious about shooting and defending their loved ones.

Responsible for inside sales of critical packaging products for Semiconductor, Electronics, Aerospace, Pharmaceuticals, Cleanroom Facilities, Food and all other industries where products must be protected from moisture, static, particle contamination, rust/corrosion and oxygenWe are a critical packaging distributor that specializes in: ► Clean Room, Industrial and Specialty Packaging ► Clean Room & ESD Consumables ► Moisture Barrier Packaging & Protection ► ESD Packaging & Equipment ► Desiccants ► Bulk Molecular Sieve and Silica Gel ► Vapor Phase & Migrating Corrosion Inhibitors (VpCI & MCI) ► Foils (UHV Aluminum, Stainless Tool Wrap, Copper & Specialty Metals) ► Vacuum Sealing Equipment ► Workstation Solutions & Storage (ESD & non-ESD) ► Industrial Vacuums ► Industrial & Home Cleaners / De-greasers

• Sales & Service Manager for the largest US distributor of suppressors• Supervise eight Sales & Service Representatives in a variety of sales and customer support tasks• Lead by example - achieved personal suppressor sales of over $1 million dollars in less than ten months• Sales & customer service via inbound call queue, e-mail and face to face• Sales order entry and management via proprietary order entry system• Create and conduct sales, technical and customer service training with sales team• Create processes to better organize sales and sales support activities• Provide feedback up the chain about how to provide the best sales and customer support• Provide feedback up the chain about customer feedback of staff and individual performance• Provide development counseling to sales team about individual and group strengths, areas of improvement and getting feedback• Create an open door environment for sales team to provide personal and group feedback about improvements• Monitor sales team email, call content and face to face interactions for: - Correct procedures - Proper sales techniques - Resolution of issues - Setting expectations - Ways to improve sales and support - Focus on individual strengths and using those to expand on the strength of the group

Elgin, Texas, Us

Responsible for the design and sales of customized and technology-integrated workbenches and carts for laboratories, aerospace/defense, healthcare, biotechnology, retail and manufacturing industries. OnePointe Solutions can offer end-to-end services from designing your product, integrating technology, product installation and customer care. OnePointe enables clients to focus on one consistent relationship, eliminating the need for clients and end users to coordinate the communication of multiple organizations. OnePointe can provide the high degree of product customization, flexibility and response time our clients require.

Pflugerville, Tx, Us

• Inside Sales Representative - sold 1.4 million dollars of Precision Guided Firearms in 7-1/2 months• Supervised two Customer Service Representatives in a variety of customer support tasks• Sales & corporate operations support• Customer service via inbound call queue and e-mail• Sales order entry and management via Salesforce CRM• Promotional and marketing material fulfillment• Trade show prep and support

BAE Systems• Assembled and did Level III soldering for a variety of circuit boards used in military equipment• Operated a CS400 circuit board assembly machine• Received IPC certification for IPC-A-610 (Acceptability of Electronic Assemblies)• Received IPC certification for J-STD-001 (Requirements for Soldered Electrical and Electronic Assemblies)Cypress Industries (SharkEye a division of Cypress Industries)• Maintain client relations with TX area companies.• Assist outside sales representatives with engineering projects, quotes and order processing.• Provide detailed record keeping and reporting.• Able to apply knowledge of industrial automation to assist sales representatives.• Product & customer support for the latest protective cover for the iPhone.• Product inspectionJMEG, LP Electrical Contractors• Providing administrative and logistical support for JMEG, LP Electrical Contractors based at the Samsung Austin chip making facility.• Created and initiated a process for ensuring JMEG, LP Electrical Contractors and all JMEG subcontractors are properly insured and that all files are established and submitted according to Samsung insurance policies and procedures.

Technical Support Representative (Branch, Regional and National level) – 10+ yearsOutside Sales Representative – 3 yearsProduct Specialist – 1 year

Arlington, Virginia, Us

* Fire Support Team Chief / Platoon Leader - Oregon and Texas Army National Guard* Assistant Operations Officer for International Military Students Battalion – Ft. Bliss, Texas* Battery Motor Officer & Movements Officer - Ft. Bliss, Texas* Army Emergency Relief Officer – Republic of KoreaTransferable skills:• Supervised and trained up to 14 soldiers on a variety of military skills and operations.• Supervised thirteen soldiers tasked to maintain fifty-two vehicles, twenty generators and a variety other equipment.• Operations experience in the planning, coordination and execution of foreign military student orientation to United States culture.• Managed an emergency relief budget of $26 to $36K per month.• Administration experience acting as a liaison officer between International Military Students, State and Department of Defense agencies.• Inspected work for quality control, safety and enforced safety regulations applying to tools, equipment and the work environment.• Logistical coordination with the American Red Cross and Army Community Service to provide support for soldiers and/or family members in need of counseling, and other resources.• Awarded the Army Achievement and Army Commendation Medals for exemplary service to the Military Student Battalion and the US Army.

Ba, Political Science

Education record

Education record

Education record