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Samuel Spence Email & Phone Number
Customer Success Manager
at
IFCO SYSTEMS
1 work email found
@contractlogix.com
5 phones found area 603, 978, 865, and 866
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
Fayetteville, Arkansas, United States
Company size
Who is Samuel Spence? Overview
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Quick answer
Samuel Spence is listed as Customer Success Manager at IFCO SYSTEMS, a company with 2322 employees, based in Fayetteville, Arkansas, United States. AeroLeads shows a work email signal at contractlogix.com, phone signal with area code 603, 978, 865, 866, and a matched LinkedIn profile for Samuel Spence.
Samuel Spence previously worked as Customer Success Manager at Supplypike and Solutions Engineer at Contract Logix, Llc. Samuel Spence holds Bachelor Of Business Administration (B.B.A.), Management Information Systems from Harding University.
Company email context
Email format at IFCO SYSTEMS
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{first_initial}{last}@contractlogix.com
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Profile bio
About Samuel Spence
I have over nine years of experience working in a suite of customer-facing roles, gathering an arsenal of experience and skills along the way. I've been fortunate enough to work with (and for) every major force within a small technology organization- from implementations, to support, to account management, to development, to sales, and currently as a solutions engineer for both the sales and customer success departments. Most of my time at Contract Logix has seen me taking on responsibilities far beyond that of the usual role in order to make the company successful. My customer portfolios have continually been some of the most important to the business. At a certain point during my time as Customer Success Manager, I was responsible for over 50% of total customer revenue. This meant both on-boarding consultation as well as account growth.I was a founding member of the Customer Success team itself, helping re-organize the company around a philosophy of proactive guidance over passive support. Growing from a strong knowledge of the product as Implementation Specialist, I have been the primary or secondary resource for training every product-facing member of the organization in the past half-decade. I pioneered growing our key accounts, including proactive marketing and sales programs to convince our customers to jump to a new version of the software. This developed into a full Key Accounts Manager position which I used to finalize that new-version customer migration before stepping into a more generalist solutions engineering role, as we shifted the customer success team to be more proactive in upselling existing customers. I also worked as a Solutions Engineer, supporting all important and challenging projects faced by the major customer-facing teams (Sales Executives and Customer Success Managers), leaning on my deep experience with real-world customer usage, communication, and account management to guide projects to smooth success.
Listed skills include Troubleshooting, Networking, Microsoft Office, Windows, and 26 others.
Current workplace
Samuel Spence's current company
Company context helps verify the profile and gives searchers a useful next step.
Ifco Systems
7 roles
Samuel Spence work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current
May 2024 - Present
Solutions Engineer
-Performed over one hundred demos for potential customers, almost exclusively focused on the more complex and challenging solutions needed to win the deal. Provided crucial guidance and effort for complex customer-side implementations and existing systems.-Trained staff on product usage and best practices; Partially or fully trained a majority of.
Aug 2022 - Oct 2023
Customer Success Manager
-Founding member of new customer success team, providing hands-on advice and guidance for a portfolio of hundreds of customers across time in role- representing over $3M in ARR in retention and first-year on-boarding.-Performed on-boarding, guidance, milestone check-ins, and customer support for entire portfolio.-Initiated customer migration projects to.
Jul 2017 - Aug 2022
Implementation Consultant
Onboarded over two hundred customers quickly and efficiently with their newly purchased contract management platform. Managed implementation projects from inception to completion, tracking both general progress as well as manually performing much of the actual task work. Gathered detailed requirements from customers to optimize implementation schedule and.
Jun 2015 - Jul 2017
Business Analyst
Perfect 10
Worked closely with fellow business analysts, managers, and executives to create systems and reports for Perfect Vision’s infrastructure. Developed reports and custom spreadsheets to empower upper management with the tools they needed to make evidence-based business decisions. Developed detailed documentation for business processes and systems including.
Nov 2013 - Apr 2014
Client Support Student Worker
I engaged and enabled Harding University employees with the right combination of hardware, software, and security protocols. I focused on troubleshooting issues that couldn't be resolved remotely, often having to pull apart, analyze, and repair both physical and software issues.
Nov 2011 - May 2013
Team & coworkers
Colleagues at IFCO SYSTEMS
Other employees you can reach at ifco.com. View company contacts for 2322 employees →
VS
Vipin Sharma
Colleague at Ifco Systems
Prayagraj, Uttar Pradesh, India, India
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AP
Andrea P.
Colleague at Ifco Systems
Montevideo, Montevideo, Uruguay, Uruguay
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BJ
Barbara Jamison
Colleague at Ifco Systems
Houston, Texas, United States, United States
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ZK
Zbyszek Kalcewicz
Colleague at Ifco Systems
London, England, United Kingdom, United Kingdom
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SL
Sindy Lehmann
Colleague at Ifco Systems
Munich, Bavaria, Germany, Germany
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RL
Robert Lisek
Colleague at Ifco Systems
Greater Coventry Area, United Kingdom
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AA
Asia Arnold
Colleague at Ifco Systems
Atlanta, Georgia, United States, United States
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RH
Rosalind Hollis
Colleague at Ifco Systems
Greater Chicago Area, United States
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JH
Jamal Hafiz
Colleague at Ifco Systems
United States, United States
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LL
Lolita Lewis
Colleague at Ifco Systems
Atlanta Metropolitan Area, United States
View →
Vipin Sharma
Colleague at Ifco Systems
Prayagraj, Uttar Pradesh, India, India
View →
AP
Andrea P.
Colleague at Ifco Systems
Montevideo, Montevideo, Uruguay, Uruguay
View →
BJ
Barbara Jamison
Colleague at Ifco Systems
Houston, Texas, United States, United States
View →
ZK
Zbyszek Kalcewicz
Colleague at Ifco Systems
London, England, United Kingdom, United Kingdom
View →
SL
Sindy Lehmann
Colleague at Ifco Systems
Munich, Bavaria, Germany, Germany
View →
RL
Robert Lisek
Colleague at Ifco Systems
Greater Coventry Area, United Kingdom
View →
AA
Asia Arnold
Colleague at Ifco Systems
Atlanta, Georgia, United States, United States
View →
RH
Rosalind Hollis
Colleague at Ifco Systems
Greater Chicago Area, United States
View →
JH
Jamal Hafiz
Colleague at Ifco Systems
United States, United States
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LL
Lolita Lewis
Colleague at Ifco Systems
Atlanta Metropolitan Area, United States
View →
2 education records
Samuel Spence education
Bachelor Of Business Administration (B.B.A.), Management Information Systems
Management Information Systems, Management Information Systems
FAQ
Frequently asked questions about Samuel Spence
Quick answers generated from the profile data available on this page.
What company does Samuel Spence work for?
Samuel Spence works for IFCO SYSTEMS.
What is Samuel Spence's role at IFCO SYSTEMS?
Samuel Spence is listed as Customer Success Manager at IFCO SYSTEMS.
What is Samuel Spence's email address?
AeroLeads has found 1 work email signal at @contractlogix.com for Samuel Spence at IFCO SYSTEMS.
What is Samuel Spence's phone number?
AeroLeads has found 5 phone signal(s) with area code 603, 978, 865, 866 for Samuel Spence at IFCO SYSTEMS.
Where is Samuel Spence based?
Samuel Spence is based in Fayetteville, Arkansas, United States while working with IFCO SYSTEMS.
What companies has Samuel Spence worked for?
Samuel Spence has worked for Ifco Systems, Supplypike, Contract Logix, Llc, Perfect 10, and Harding University.
Who are Samuel Spence's colleagues at IFCO SYSTEMS?
Samuel Spence's colleagues at IFCO SYSTEMS include Vipin Sharma, Andrea P., Barbara Jamison, Zbyszek Kalcewicz, and Sindy Lehmann.
How can I contact Samuel Spence?
You can use AeroLeads to view verified contact signals for Samuel Spence at IFCO SYSTEMS, including work email, phone, and LinkedIn data when available.
What schools did Samuel Spence attend?
Samuel Spence holds Bachelor Of Business Administration (B.B.A.), Management Information Systems from Harding University.
What skills is Samuel Spence known for?
Samuel Spence is listed with skills including Troubleshooting, Networking, Microsoft Office, Windows, Social Media, Active Directory, Microsoft Excel, and Software.
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