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Sam Rogers Email & Phone Number

Chief Customer Experience Officer | Chief Information Officer (CIO)| B2C | B2B | Home Services | Commercial Services | Digital Transformation | Board Member | Hospitality | Hotels | Retail | Restaurants at Strikepoint Group Holdings, LLC.
Location: Miami-Fort Lauderdale Area, United States, United States 10 work roles 2 schools
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Role
Chief Customer Experience Officer | Chief Information Officer (CIO)| B2C | B2B | Home Services | Commercial Services | Digital Transformation | Board Member | Hospitality | Hotels | Retail | Restaurants
Location
Miami-Fort Lauderdale Area, United States, United States

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Sam Rogers is listed as Chief Customer Experience Officer | Chief Information Officer (CIO)| B2C | B2B | Home Services | Commercial Services | Digital Transformation | Board Member | Hospitality | Hotels | Retail | Restaurants at Strikepoint Group Holdings, LLC., based in Miami-Fort Lauderdale Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Sam Rogers.

Sam Rogers previously worked as Chief Customer Experience Officer at Strikepoint Group Holdings, Llc. and Chief Information Officer at Strikepoint Group Holdings, Llc.. Sam Rogers holds Bachelor Of Business Administration - Bba, Computer Science from University Of Arizona.

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Email format at Strikepoint Group Holdings, LLC.

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Strikepoint Group Holdings, LLC.

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Profile bio

About Sam Rogers

As a Chief Customer Experience Officer and Business CIO, I bring a unique blend of technology expertise and strategic vision to deliver seamless, end-to-end customer experiences from lead generation through post-sale engagement. My focus is on creating frictionless, innovative solutions that enhance customer satisfaction while driving business growth and enterprise value.With over 20 years in senior leadership roles, I have led IT organizations with 100+ professionals, managing over $300M in capital investments and operating budgets. I specialize in transforming IT departments from cost centers into revenue generators, achieving multi-million dollar cost reductions and fostering innovation.In the past four years, I have spearheaded the transformation of home services companies through a strategic acquisition platform, acquiring over 40 Residential and Commercial Services companies and successfully integrating each one within 55 days of acquisition. This rapid integration has allowed for enhanced operational efficiency and accelerated growth.Throughout my career, I have managed the opening of thousands of hotels, resorts, and restaurants across 106 countries, gaining extensive experience in complex, high-impact project management. My global expertise is enriched by working with industry-leading brands such as Starwood, Mövenpick, InterContinental, Four Seasons, and Hilton Worldwide, and living and working across Latin America, North America, Europe, the Middle East, and Africa.Known for building high-performing teams and leading transformative change, I excel in fast-paced, culturally diverse environments. My ability to drive growth through innovation and technology has been key to my success in reshaping business models and driving customer experience transformations.Core Competencies: • Customer Experience Transformation • Mergers & Acquisitions Integration • Change Management & Leadership Development • Marketing Technologies Optimization • Digital Innovation & Mobile Solutions • Business Process Reengineering • Global IT Strategy & Execution • Data & Analytics-Driven Decision Making • Capital Planning & ROI Optimization • IT Governance & Security • Public Speaking & Thought Leadership

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Strikepoint Group Holdings, LLC.
Strikepoint Group Holdings, Llc.
Chief Customer Experience Officer | Chief Information Officer (CIO)| B2C | B2B | Home Services | Commercial Services | Digital Transformation | Board Member | Hospitality | Hotels | Retail | Restaurants
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10 roles · 28 years

Sam Rogers work experience

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Chief Information Officer

Current
  • Chief Information Officer (CIO) and Chief Customer Experience Officer (CXO) of a multi-brand fast growing Residential and Commercial Services leader backed by Private Equity firm New Mountain Capital.
  • Head of Technology and Customer Experience; Member of the executive committee
  • Led the StrikePoint's growth journey from 3 brands and 5 locations to 20 brands and 31 locations in less than one year
  • Led a team of 100 technology executives and engineers (full time and contractors)
  • Reduced the company's technical debt to zero(0) in less than one year
  • Enhanced StrikePoint's security posture and lead them through a Service Organization Controls (SOC II) attestation during the first year
2020 - Present ~6 yrs 4 mos

Global Vice President, Restaurant Strategy Solutions

Atlanta, Georgia, US

  • Arby’s, Global Head of Restaurant Strategy Solutions and Technology. Arby's is the the first brand of the Inspire Brands portfolio
  • Orchestrated M&A activities to integrate Inspire Brands' newly restaurants into the portfolio
  • Served as a strategist in shaping inspire Brands Support Services and digital retail technology roadmap by developing internal organizational capabilities and customer experience strategies, enhancing all digital.
  • Responsible for the efficient and reliable operation of the company’s restaurant connectivity and use of 3rd party services in order to provide services to the customer base. This includes supervising, managing, and.
  • Responsible for technical architecture and execution of the restaurant technology roadmap, striking the right balance between concept, market demand, cost efficiency and global re-usability.
  • Leading the execution of consumer-facing digital applications that are distinctive in the market and ensuring that business functionality needs are met while also being stable and allowing rapid testing for new.
2017 - 2020 ~3 yrs

Senior Director, Global Hotel Systems And Technology Planning • Hilton Worldwide Headquarters

Mclean, VA, US

  • Leading the global delivery of business technology solutions for initiatives and projects that support the overall global strategy of Hilton Worldwide's 14 brands (5000 hotels and 8000 Restaurants across 104 countries).
  • Primary IT leadership role guiding initiatives through the standard methodology from project approval to deployment.
  • Taking on a global business leadership role leading internal and external partners in strategy / project initiation, architecture, requirements analysis, design, project management and systems integration activities.
  • Responsible for delivering to the project timeline and adherence to project budgets.
  • Overall responsibility for Hilton's global systems utilized at the hotel level for operational management, revenue generation and reporting. Systems include Spa Management, Golf Management, Digital Signage, Point of.
  • Overall global responsibility of the company's point of sale credit card strategy and relationship with credit card companies and gateway companies.
2013 - 2017 ~4 yrs

Senior Director, Information Technology • Regional Head • Middle East, Africa And Indian Ocean

Mclean, VA, US

  • Member of the Executive Leadership Team
  • Multi-brand management (13 Hotel Brands)
  • 100+ Hotels and Projects
  • Vendor Management
  • People Management (100+ resources)
  • Hiring, Leadership Development and Mentorship to Direct Reports and Management Trainees
2010 - 2013 ~3 yrs

Group Director Technology •Member Of The Executive Committee

Paris, Issy-les-Moulineaux, FR

Designed a unique centralized IT concept and managed a pre-opening budget of over 80 million Dirham (21.8 Million Dollars)

2008 - 2010 ~2 yrs

Director Of Information Technology

Toronto, Ontario, CA

Negotiated contracts, directed project planning, prepared and monitored renovation budgets up to $1M, and conducted return on investment studies

2007 - 2008 ~1 yr
2 education records

Sam Rogers education

Bachelor Of Business Administration - Bba, Computer Science

University Of Arizona

Master'S Degree, Business Administration And Management, General

University Of Arizona
FAQ

Frequently asked questions about Sam Rogers

Quick answers generated from the profile data available on this page.

What company does Sam Rogers work for?

Sam Rogers works for Strikepoint Group Holdings, LLC..

What is Sam Rogers's role at Strikepoint Group Holdings, LLC.?

Sam Rogers is listed as Chief Customer Experience Officer | Chief Information Officer (CIO)| B2C | B2B | Home Services | Commercial Services | Digital Transformation | Board Member | Hospitality | Hotels | Retail | Restaurants at Strikepoint Group Holdings, LLC..

Where is Sam Rogers based?

Sam Rogers is based in Miami-Fort Lauderdale Area, United States, United States while working with Strikepoint Group Holdings, LLC..

What companies has Sam Rogers worked for?

Sam Rogers has worked for Strikepoint Group Holdings, Llc., Inspire Brands, Hilton, Moevenpick Hotels & Resorts, and Four Seasons Hotels And Resorts.

How can I contact Sam Rogers?

You can use AeroLeads to view verified contact signals for Sam Rogers at Strikepoint Group Holdings, LLC., including work email, phone, and LinkedIn data when available.

What schools did Sam Rogers attend?

Sam Rogers holds Bachelor Of Business Administration - Bba, Computer Science from University Of Arizona.

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