Sam Gentry Email and Phone Number
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Sam Gentry personal email
Globally-minded digital marketing and customer experience professional, driving innovation and cross-functional collaboration.
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Assistant Manager - Social And Brand PartnershipsBuickDetroit, Mi, Us -
Assistant Manager - Social & Brand PartnershipsBuick Jul 2022 - PresentDetroit, Michigan, UsResponsible for Buick brand creative execution across social and digital media channels, influencer strategy, branded entertainment, and branded merchandise.
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Global Social Governance And Activation LeadGeneral Motors Mar 2018 - Jul 2022Detroit, Michigan, Us• Manage communication and evolution of General Motors’ enterprise social media strategy • Direct client managing team from FleishmanHillard, GM social agency of record, to create global guidelines on platform strategy• Responsible for GM social messaging automation execution, launching chatbot experiences for Chevrolet and OnStar brands in the United States and Canada • Gathered requirements from marketing and customer service teams, developed experience wireframes and managed user acceptance testing • Responsible for GM social media employee advocacy program, enabling employees to share GM curated content with their own social communities•Worked with 3rd party vendor and internal IT teams to launch site and app-based platform to US salaried employees, integrating with existing GM systems (SSO, people management system, internal communications portal, etc.)• Support enterprise-wide rollout of managed social analytics and intelligence services, helping diverse teams gain valuable, structured insight from social media conversation -
Global Social Governance Lead, General MotorsMorley May 2017 - Mar 2018Saginaw, Mi, Us• Manage operational relationship of Global Social Center of Expertise and market stakeholders (600+ internal & external), including coordination of global and regional workshare meetings• Primary liaison between GM’s US Social Customer Care Team and marketing/PR function, responsible for content escalation and crisis management • Responsible for Social Brand Channel Management process trainings, educating agency partners on use of SaaS-based social inbox management tool • Responsible for GM Social Media Policy and creation of Social Media Corporate Required Training (100K+ global employee training base), ensuring compliance with FTC standards -
Excel Intern, Global Connected Customer ExperienceGeneral Motors Jun 2016 - May 2017Detroit, Michigan, Us• Manage software contract RFQ for GM social media toolstack, evaluation of >30 software-as-a-service vendors, reaching alignment with all global GM brands and regions. • Manage User Acceptance Testing for over 100 participants, across key global markets, responsible for collection and analysis of metrics to deliver consolidated feedback.• Support implementation of global social media toolstack (Spredfast, Crimson Hexagon & OPAL) for marketing and customer care, successful training of 800+ users across global regions.
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TutorUniversity Of Louisville Athletics Aug 2015 - May 2016Louisville, Ky, UsAthletics tutor of Microeconomics, Computer Information Systems, and Communications. -
Sales AssociateVon Maur Feb 2014 - Aug 2014Davenport, Iowa, Us• Top hourly seller in Men's Suiting, responsible for delivering exceptional customer service in premium department store setting with knowledge of basic tailoring. • Coordinating with representatives from designer brands to produce in-store events (trunk shows & seasonal displays).• Responsible for customer relationship management, including many multi-transaction purchases (custom suiting, alterations, and custom orders).
Sam Gentry Skills
Sam Gentry Education Details
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University Of LouisvilleMinor- Communications
Frequently Asked Questions about Sam Gentry
What company does Sam Gentry work for?
Sam Gentry works for Buick
What is Sam Gentry's role at the current company?
Sam Gentry's current role is Assistant Manager - Social and Brand Partnerships.
What is Sam Gentry's email address?
Sam Gentry's email address is samuel.t.gentry@gm.com
What schools did Sam Gentry attend?
Sam Gentry attended University Of Louisville.
What skills is Sam Gentry known for?
Sam Gentry has skills like Customer Satisfaction, Sales, Marketing Strategy, Public Speaking, Powerpoint, Microsoft Office, Negotiation, Team Building, Time Management, Event Planning, Customer Service, Political Communication.
Who are Sam Gentry's colleagues?
Sam Gentry's colleagues are Billy Buckets, Mike Smith, Miguel Murcia, Nicky Thompson, Alejandro Galvez, Paul Cameron, Aaron B..
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