Samuel Lock

Samuel Lock Email and Phone Number

IT Project Manager @ FM
Samuel Lock's Location
Waxahachie, Texas, United States, United States
About Samuel Lock

I am well versed in customer support and pride myself on being able to be empathetic with the client. In addition, My technical skills are not lacking. I have worked int the technical world for the last 7+ years, starting as a support handler, then being promoted to a Team Lead, and I am currently a IT Project Manager for FM.

Samuel Lock's Current Company Details
FM

Fm

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IT Project Manager
Samuel Lock Work Experience Details
  • Fm
    Project Manager
    Fm Nov 2023 - Present
    Waxahachie, Texas, United States
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  • Fm
    Support Team Leader
    Fm May 2022 - Nov 2023
    Waxahachie, Texas, United States
    • Managed a team of support handlers, providing on-the-job training and troubleshooting methods to ensure success.• Conducted weekly meetings, set goals, and trained inexperienced technicians for optimal performance.
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  • Featherston Media Llc
    It Specialist
    Featherston Media Llc Aug 2017 - May 2022
    Waxahachie, Texas, United States
    • Resolved IT issues promptly to ensure customer satisfaction.• Achieved highest customer rated interactions and production rate.• Specialized in various IT specification to provide expert support.
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  • 4 Story Graphics
    Shop Manager
    4 Story Graphics Aug 2009 - Aug 2017
    • Managed the printing shop operations, closed sales, designed graphics, and maintained customer relationships.• Utilized skills in management, leadership, sales, graphic design, organization, and customer service.
  • Chick-Fil-A
    Team Leader
    Chick-Fil-A May 2008 - Oct 2014
    • Led a team of employees in a high stress environment at Chick-fil-A, ensuring seamless kitchen operations.• Implemented problem-solving strategies to tackle any challenging situations effectively.• Developed strong leadership skills and the ability to manage a team efficiently.
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  • 7 Marketing Group
    Leader In Training
    7 Marketing Group May 2013 - Aug 2013
    Dallas/Fort Worth Area
    • Sold AT&T products and built customer relationships at 7 Marketing Group in Dallas/Fort Worth.• Developed strong sales skills and work ethic

Samuel Lock Skills

Social Media Powerpoint Time Management Social Media Marketing Customer Service Event Management Teamwork Marketing Advertising Leadership Public Relations Public Speaking Microsoft Excel Microsoft Word Sales Photoshop Facebook Microsoft Office Social Networking Team Building Management Research Strategic Planning Leadership Development Marketing Strategy Team Leadership Event Planning Training Project Management

Samuel Lock Education Details

Frequently Asked Questions about Samuel Lock

What company does Samuel Lock work for?

Samuel Lock works for Fm

What is Samuel Lock's role at the current company?

Samuel Lock's current role is IT Project Manager.

What schools did Samuel Lock attend?

Samuel Lock attended University Of Mary Hardin-Baylor, Navarro College.

What skills is Samuel Lock known for?

Samuel Lock has skills like Social Media, Powerpoint, Time Management, Social Media Marketing, Customer Service, Event Management, Teamwork, Marketing, Advertising, Leadership, Public Relations, Public Speaking.

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