Sam Tolson's Location
Greater Phoenix Area, United States, United States
Sam Tolson's Contact Details
Sam Tolson work email
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Sam Tolson personal email
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About Sam Tolson
A dynamic leader with established capabilities in performing concurrent duties under tight deadlines. Assembles talented teams, collaborates with stakeholders, and utilizes each skill set to meet or exceed the desired goal or result.
Sam Tolson's Current Company Details
Sam Tolson Work Experience Details
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Ntt Data ServicesPhoenix, Az, Us
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Delivery Senior SpecialistNtt Data Services Jun 2022 - Feb 2023Plano, Texas, UsParticipates in Daily Hospital Huddles and owns follow-up action items• Assist in creating support procedures, installation guidelines and disposal procedures andconfirm all following all documented processes• Acts as a liaison between Tenet Department and Hospital Administration, Corporate IS, and NTTDATA Services’ Regional Management• Analyzes moderately complex to complex problems and ensures the implementation ofcorrective actions• Provide leadership to onsite technicians to meet SLA and deliver good support
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Field Tech SpecialistNtt Data Services Apr 2020 - Jun 2022Plano, Texas, UsSupport Internal/external projects for Tenet Healthcare in the Arizona Market.
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Technical Analysis AnalystNtt Data Services Dec 2019 - Apr 2020Plano, Texas, Us
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It ManagerIt1 May 2019 - Nov 2019Tempe, Az, Us• Manage IT staff by recruiting, training and coaching employees, communication job expectation and appraising their performance• Responsible for planning, coordination and directing activities around imaging requirements per client needs and complex system configuration• Assist project managers on prepping clients for hardware upgrades and refresh projects• Oversee equipment repairs of computer hardware and bench testing of hardware• Act in alignment with user needs and system functionality to contribute to organizational policy• Track and process large orders of computer hardware within service level agreement • Identify problematic areas and implement strategic solutions that streamline services • Trouble shoot hardware and network issues• Develop training materials, processes, policies, and checklists for imaging. -
Is Project Manager (Conifer Health Solutions)Ntt Data Services Feb 2019 - May 2019Plano, Texas, Us- Reviewed Conifer Healthcare sites to transition employees to work from home- Worked with key leaders on communitions plans- Analized Job requirtments for scanning, printing, applications, and other areas- Provided IS/IT support during transition of moving employees home- Remote support for employees
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It Site-Lead (Conifer Health Solutions And Phoenix Health Plan)Ntt Data Services Jan 2017 - May 2019Plano, Texas, Us• On-Site and / or Remote installation, implementation, maintenance, troubleshooting and/or repair of end user devices and associated peripherals• Advanced knowledge of planning and forecasting techniques for system administration • Lead infrastructure related upgrades or minor release projects following end to end change Management protocols and processes.• Worked effectively with various stakeholders (executives, department heads, end users, vendors, or consultants) to define business and system requirements.
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Technical Analysis Senior Analyst (Conifer Health Solutions)Dell Technologies Mar 2015 - May 2019Round Rock, Texas, Us• Ensure IT Systems and applications meet the requirement of the businesses and their processes• Developed monthly and quarterly security scorecards to provide leadership on a monthly basis with accurate information reflecting the state of the sites infrastructure- Hardware Support• Provide leadership, direction, and project management to ensure successful delivery• On-Site and / or Remote installation, implementation, maintenance, troubleshooting and/or repair of end user devices and associated peripherals• Smart hands experience in network, DNS, DHCP, Servers, and VoIP Telecom -
Is Technician (Contact With Tenet Healthcare)Kforce Inc Apr 2014 - Apr 2015Tampa, Fl, Us• Implemented new software and upgraded existing software on Dell and HP desktops, mobile carts, mobile devises, and wireless mobile carts.• Participated in conversion of 3000 PCs from Windows XP to Windows 7.• Provided second and third level support to internal Help Desk to resolve users concerns with specific medical applications, Microsoft Office and Hardware.• Earned solid reputation for resolving complex issues and providing exceptional customer service with end users and key leaders.• Troubleshooting hardware within a hospital environment and provided support. -
It Services Coordinator - SupervisorEdmc Apr 2008 - Nov 2013Pittsburgh, Pa, UsIT Media & Resource Services - Supervisor is responsible for the hiring, training, scheduling, budgeting, security management systems, help desk, event coordinator, media, developing procedures, IT project manager, and leadership of a professional staff of technicians familiar with hardware and software used in the educational curriculum at Education Management Corporation. • Asset Management of technical equipment with the value of $500,000.00 including keeping records, inventory control, and theft prevention • Maintained Security Management System that involved access-control, video management, and threat level manager insuring a safe campus 24x7 days a week.• Earned solid reputation for resolving complex issues and providing exceptional customer service and communication • Demonstrated exceptional skills in professionalism and responsiveness across a wide variety of regional, international, and local areas • Promoted to assume additional responsibilities as Key Management Team member for developing SWOT analysis and yearly mission statements.• Proactive self-starter known to initiate process and system improvements to increase system stability and staff productivity• Developed relationships with vendors locally and nationally, negotiated pricing, payment plans, and oversaw payment process insuring payment cycles were fulfilled -
Equipment Supervisor (Promoted)Edmc Apr 2001 - Nov 2013Pittsburgh, Pa, Us• Lead Technical Engineer for HD digital video studio, photography studio and audio studio configuration and support of equipment and reservation management • Project manager for video production, photography, and design for internal public relations media displays and materials for events and open houses.• Managed Print Shop service center for color prints, graphic design, and large format printing• Implemented new programs to increase productivity, decrease equipment theft and loss, manage ID programs and access levels. • Setting, event planning, operating and striking Audio Video Equipment for corporate events• Improved process and procedures that saved the school $5000.00 per quarter • Can motivate people and foster good working relationships even at time of increased workloads and time pressure useful attention to detail
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Adjunct InstructorThe Art Institute Of Phoenix Jun 2009 - 2012Atlanta, Georgia, UsInstructor is responsible for developing an active syllabus that includes lectures, tests, quizzes and current curriculum that meets the class requirements; those requirements are also used on an online portal that is maintained by the Instructor. • Helped students develop production books, shot selections and directing techniques • Developed visual training seminars for IMovie, IDVD, Adobe Premiere, Adobe Photoshop• Participated in establishing goals and objectives for visual assignments• Worked on media management and work flow in achieving highest image quality -
Media DirectorSouthwest Vein & Laser Institute And Medical Spa Jan 2007 - 2012Freelance Work: Camera Operator for Surgeries, events, technical support, and display media. Conversion of video, pictures and other media. Provide support for all media issues. Data entry
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InternCity Of Phoenix 1998 - 1999Phoenix, Az, Us- Camera Operation - • Live Show Camera Operator• Move cameras and other equipment around as needed• Operate video camera to capture moments or props• Thread the Camera and set the focus• Camera operator for Phoenix Mustang Hockey -
Photo InternVermillion Photo Nov 1996 - Jul 1997my role consisted of cleaning up shoots, painting, polaroid development, runner and lead gopher.
Sam Tolson Skills
Adobe Creative Suite
Desktop Administration
After Effects
Videographer
Post Production
Photoshop
Premiere
Video Editing
Editing
Help Desk Support
Photography
Video
Asset Management
Higher Education
Desktop Computers
Video Production
Motion Graphics
Final Cut Pro
Mac
E Learning
Lighting
Film
Hris Database Management
Distance Learning
Asset Managment
Live Events
Desktop Deployment
Corporate Events
Graphic Design
Film Production
Camera
Digital Video
Camera Operating
Multimedia
Graphics
Dreamweaver
Directing
Social Media
Sound
Videography
Digital Photography
Sam Tolson Education Details
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South UniversityInformation Systems And Technology -
The Art Insitute Of PhoenixDigital Communication And Media/Multimedia
Frequently Asked Questions about Sam Tolson
What company does Sam Tolson work for?
Sam Tolson works for Ntt Data Services
What is Sam Tolson's role at the current company?
Sam Tolson's current role is IT.
What is Sam Tolson's email address?
Sam Tolson's email address is st****@****aii.edu
What schools did Sam Tolson attend?
Sam Tolson attended South University, The Art Insitute Of Phoenix.
What are some of Sam Tolson's interests?
Sam Tolson has interest in Fly Fishing, Children, Skiing, Education, Environment, Films, New Technologies, Photography, Science And Technology, Camping.
What skills is Sam Tolson known for?
Sam Tolson has skills like Adobe Creative Suite, Desktop Administration, After Effects, Videographer, Post Production, Photoshop, Premiere, Video Editing, Editing, Help Desk Support, Photography, Video.
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