Coordinates a program-wide enterprise solution for generating financial reports and storing transactional information in a relational database, impacting over 5 million people. Design solutions to improve the efficiency and accuracy of financial reporting and provide a central repository for transactional information that can be easily accessed by authorized personnelFacilitates colocation sessions with cross-functional teams from five different organizations. Oversees sessions to build a product backlog and risk register for specific projects using SharePointDesigns program's technical knowledge and aptitude for legacy systems and processes. Develops SharePoint Wiki library shared amongst 30+ practitioners, facilitating in-depth technical discussions with subject matter expertsAuthors and maintains system engineering design documentation. Ensures project success, including various documents such as design specification reports and interface control documents for 14 critical CFO reports and 5 COS reportsCreates sequence, interface diagrams, and systems architecture documentation for enterprise systems that impact over 5 million stakeholdersManages Integrated Master Schedules (IMS) for software releases, including cost, resources, and performance. Develops IMS for software releases that involve extensive stakeholder engagement with multiple organizations and more than 1100 tasks for each release.Coordinates major software releases in IT investment of Software Development Life Cycle (SDLC) using Agile and iterative WaterfallOversees the Customer Acceptance Testing (CAT) process, acts as the direct point of contact for over 100 external customers, and is responsible for resolving any testing issues. Serves as a liaison between IT developers and testing teamsImplements Change Control Board (CCB) processes to prioritize and evaluate IT work by C-level leadership efficiently with the goal of scope reduction and cost savings

Identified potential risks to the program's success, such as budget constraints, regulatory changes, or operational challenges, and then developed strategies to mitigate or eliminate those risks by escalating risks to program directors or other senior leaders within the VA.Delivered executive presentations and project updates to senior officials and large teams. Provided an overview of project's progress, highlighted key achievements and challenges, and communicated any important updates or changes focused on specific initiatives and programs related to compensation and benefits for veterans and their families.Conducted research, gathered data, and analyzed information to identify potential issues and challenges related to VA policy. Diagnosed specific cases, identified alternatives, and developed analytical documents for policy development and implementation within the VA. Created white papers, policy review papers, policy directives, handbooks, and other analytical documents that provided detailed information and recommendations to address the issues. These documents are then used to make inform decision-making and guided the development and implementation of policy within the VA.Collaborated with various teams, including technical resources, end-user groups, and stakeholders to define, evaluate, and document business requirements, processes, and workflows that met the end-users needs and successful project implementation.Developed and maintained project management artifacts: IMS, CMP, RMP, Process Flows, Risk Registers, Test Plans, and SOP.Established technical tools to streamline business operations and improve productivity by implementing software or systems that automate repetitive tasks, improve data management, analysis, and compliancePerformed QC activities for contract work products and deliverables: Reviewed contract work products. Evaluated deliverables for compliance with industry and government regulations. Maintained records of all QC activities

Collaborated with stakeholders to gather information and understand their business needs. The consultant was responsible for collecting day-to-day business activities and business processes. Designed a model and a workflow for the IT department to integrate the clients’ business programs into management information systems and configured databases and guided the project from front-end design to the back-end design, including communication structure, action, decision points, and data management. Created a process for data collection, management, and utilization for marketing and outreach purposes. Configured a dashboard that provided real-time performance management, data management, risk management, and marketing updates. These tools are tailored to the client’s business needs. Developed training materials for training the clients on how to use the management systems and databases to perform daily business tasks and activities.

Coordinated DOT-FMCSA and Non-DOT mandatory random, post-accident, and reasonable suspicion drug and alcohol testing. Ensured compliance in the pre-employment onboarding process for all Agency positions designated as classifiedConducted annual drug and alcohol and reasonable suspicion training programs to 2,400 employees and managers, respectively, as specified by DOT-FMCSA and DCHR-DPMProtected agency interest by establishing compliance in the Agency's policy implementation, contract standard, anticipating emerging compliance trends, and designing internal control structure for performance managementDeveloped a SharePoint library and facilitated in-depth technical discussions with SME’s to enhance program's technical and institutional knowledge and aptitude for legacy systems and processes Created TeamSite to streamline effective communication and workflow between department leaders and HR teamEnsured record creation, maintenance, use, and disposition complied with Federal Regulations and District Record ActsAudited fund allocation for HR compliance contracts by monitoring invoices of contracts and purchase ordersMaintained a working relationship with Managers, Union Representatives, Medical Review Officers (MRO), and Collection Technicians to monitor service delivery and adherence to MOU’sMonitored employees driving records and criminal background check every quarter by sending requests to the Motor Vehicle Administration (MVA) and the Metropolitan Police Department (MPD), respectivelyCollected program data and prepared monthly and quarterly reports for the Chief of Staff