Sam Walker Email & Phone Number

Canterbury, England, United Kingdom

- Leading the roll out of We Care / Patient First at Specialty level within East Kent Hospitals - Including the development of a 3 month program to take teams from zero experience of Continuous Improvement through to developing their own scorecards, understanding applying World Class Manufacturing tools to their business and implementing a weekly and monthly routine to drive performance improvement and "sustain the gains"- Coaching senior management teams in implementing a Continuous Improvement routine and using lean methodology to effectively reduce waste and defects within their services- Providing training to front line staff in A3 Thinking / Lean methodology and how they can lead improvement work within their own work areas- Creating training materials to support coaching and upskilling of staff within the Trust- Supporting and overview of 'Strategic Initiatives' within the Trust - executive lead must do can't fail projects to support the organisation's improvement journey.

Canterbury, England, United Kingdom

Ashford

- Leading digital transformation in Procurement, implementing new electronic systems for Single Tender Waiver Requests and Medical Device Requests.- Developing & releasing a digital store front for Trust standard stationery & furniture products to reduce the amount of time spent by clinical staff procuring every day items.- Designing & rolling out a Materials Management Service for SoftFM services within the Trust, to enable a fully managed service.- Running Kaizen activities with Trust staff to implement sustainable change for issues affecting the patient experience.

Weybridge

Leading expansion and standardisation across Amazon Logistics sites in the UK. Using World Class Manufacturing methodology to drive improvement activity and ensuring everything the business does is based on logic.Building resource planning for peak times of year through understanding of forecast and throughput of operation.Leading change within Amazon Logistics processes, implementing major projects that resulted in over £7million of savings through efficiency. Working with senior teams across a large geographical area to implement change and supporting front line workers to ensure a smooth transition process.Project management of new processes within Amazon Logistics UK. Using World Class Manufacturing (Lean) tools and methodology to identify loss and improvement opportunities within the current standards and create a robust countermeasure to improve existing methodology. End to end ownership of projects, engaging with key stake holders and creating timelines for activities. Monitoring multiple activities and ensuring they remain on track - identifying any potential problems and the best solution to ensure product delivery on time and within budget.

South & West Distribution

Supporting the regional distribution director and the area distribution managers to roll out World Class Manufacturing tools and techniques within distribution across the south and west regions of the United Kingdom. Making World Class Manufacturing business as usual, engaging everyone from front line staff to managers in improving performance and attacking loss.

Area Distribution, Home Counties Region

Heading Continuous Improvement and Focused Improvement across 8 Distribution Hubs in the South East of England- Led the Continuous Improvement team to Foundation Status at their first formal audit- Developed the pillar leads to identify loss in their operations and to drive World Class levels of productivity through the use of Continuous Improvement tools.- Engaging the senior management team, front line managers and operators to become involved in activity, with the benefits being shown through the Key Performance Indicators - 16% Year on Year reduction in Road Traffic Collisions - Achieved '0' on Road Traffic Collisions in the World Class Model Area - the A501 into Central London - Leading the quality team to develop systems and knowledge to improve the adherence to schedule of the vehicles in the area- ensuring we deliver within the universal service obligation. - Increasing the understanding of the drivers and management team as to the reasons for vehicle breakdowns and working with Autonomous Maintenance to improve the average time between vehicle breakdowns in the area - A 33% drop in Lost Time Accidents within the area - resulting in fewer sick days taken - Helping to increase staff engagement in the area to 71 points in the IPSOS MORI engagement index through front line involvement in improvement activity. - Working with the Cost Deployment pillar lead to identify savings opportunities and deliver a 10% gross cost reduction for the operation.

Wimbledon, Wandsworth, Putney, Raynes Park, Tooting And Battersea

·Used Quality of Service data to attack biggest losses in office, heavily reduced customer complaints around the enquiry office and improved performance of premium products·Implemented new staff engagement techniques to office including ‘You Said We Did’ and performance boards which communicate to staff how we’re -Managed staffing against the Universal Service Obligation to ensure daily work plan clearance.-Led staff engagement through the use of Work Time Listening & Learning Sessions and delivering huddles on the floor to update team on performance and new changes within the business.

Jubilee Mail Centre

·Delivered year on year improvements across the three parcel work areas (inward, outward and large) of over 10% each through World Class Mail activities·Worked with staff to revise large parcel operation, improved productivity by 41%, removed 2 full time duties and freed up equipment and floor space.·Through staff engagement, developed and implemented a major revision of the SW London parcel sortation using WCM principles to create a more efficient and productive work area·Turned around Quality of Service for Parcels area, developing and implementing an effective counter measure to reduce missorts to none within 2 weeks of start·Used WTLL sessions and huddles to introduce staff to new 24 parcel hour floor plan, ensuring a smooth transition for when it went live·Used effective presentation skills to present improvement opportunities in the plant to senior management as well as to highlight the effectiveness of countermeasures to bring them on board with implementing changes across all shifts and standardising procedures in the plant·Communicated need for change and benefits with other managers effectively to ensure full co-operation, support and standardisation across shifts.

Jubilee Mail Centre

·Coached staff at management level on the use of World Class Mail tools in the completion of project work·Supported management with project planning and the construction of Gantt charts for managing the timeline of a project·Implemented weekly ‘catch up’ sessions for management to track progress and recognise required support, oversaw highest completion rate for F-Matrix projects on the shift in recent years·Presented FI projects at World Class Mail audit, illustrating to stake holders from operational level up to senior management the work that had been undertaken and the results in a clear and concise way

Broadstairs, Kent

Master Of Arts (Ma), Criminology, Merit

Completed research thesis into the Crime Drop in Great Britain, focusing on the fall in crime over the past 19 years and the causes behind.

Bachelor Of Science (Bsc), Policing Studies, 2:2

Activities and Societies: Broadstairs Campus Football: First XI Broadstairs Campus Rugby: First XV

Education record