Samuel Wernick Email & Phone Number

Baltimore, Maryland Area

Part time usher and ticket taker at M&T Bank Field and other events in the Baltimore area.

Baltimore, Maryland, United States

Performed manual testing of exam based software to ensure an accurate, pleasant, and uninterrupted candidate experienceDirectly influenced growth by developing strong relationships, analyzing customer needs, and building trust with clientsWorked between departments to ensure all clients needs are being metDeveloped and executed test plans to ensure that all objectives are met on a timely basisAssisted with the implementation, configuration, troubleshooting, testing, training, and support of software products for project needsInvestigated customer and candidate complaints and product issuesPackaged and deployed exams to different testing environmentsDemonstrated the ability to follow Standard Operating Procedures (SOPs) effectivelyWorked in a ticketing system environment to complete and assign tasksFamiliar with software such as Salesforce, Wrike, Visual Studio TFS, Managesoft, Microsoft 365 and In-house proprietary toolsReported defects, as well as tracked and maintained the backlog of defectsWorked with developers to build and test in-house software based around department pain points.

Baltimore, Maryland, United States

Hired as a seasonal employee through staffing agency and quickly promoted to a full-time Amazon employee.Used RF scanner to perform cycle count, simple bin count, and simple record count in order to ensure that virtual inventory matched physical inventory, and maintained 95% accuracy when performing counts.Accurately identified and corrected any defects in the inventory database by submitting defect tickets when encountering issues, such as but not limited to: no scannable barcodes, multiple scannable barcodes, damaged items, incorrect title, etc. Prevented shipping errors by catching issues before merchandise left the warehouse.Collected amnesty bins and performed add-back of inventory for items which had been misplaced.

Hunt Valley, Md

Point-of-contact for projects which involved coordinating with team leads to prioritize and solve bugs, deliver feedback, provide reports, and risk assessments. Performed Alpha testing of web and mobile based games including stability testing and performance testing. Performed Build Verification Testing, Sanity Testing, Smoke Testing, Regression Testing, and Ad-hoc Testing on mobile and web application. Reported, regressed, and triaged bugs in Jira issue and project tracking software.Trained new hires in all aspects of testing. Created and executed test plans derived from feature functionality specification documents. Managed the bug backlog including prioritizing and regressing reported issues. Attended daily scrum meetings via Ventrilo and Skype. Compiled daily, weekly, and quarterly progress status and metric reports. Well-versed with all stages of Software Development Life Cycle and Software Testing Life Cycle.Good exposure of Bug Life Cycle. Experienced with administrative and diagnostic tools designed for the specific project at-hand.

Sparks, Md

Performed Alpha testing on mobile, Xbox, PlayStation 2, Gameboy Advance and PC games including stability testing, performance testing and execution of test plans.Managed and compiled crash dump files using XBwatson and developer consoles. Reported issues into Bug City project tracking software.

Bachelor'S Degree, Information Technology

Associate'S Degree, General Studies