Samuel E. Wheeler Email & Phone Number

Beaverton, Or, Us

Established global third-party distribution (3PL) & MHE sourcing strategies, led 30 sourcing events (RFP, RFQ, RFI, market analysis, competitor benchmarking) & spearheaded 3PL partner negotiations to optimize E2E supply chain node efficiency, maximize operational cost savings, and ensure partner adherence to Nike business & legal policies. Achieved $5M+ worth of individually attributable cost savings YoY through comprehensive TCO analyses. Partnered with cross-functional leaders to develop global partner engagement strategies. Built RFP SOPs & contracting templates to streamline internal stakeholder communication & fulfill Procurement-defined project requirements. Utilized AirTable software to create customized Gantt charts & manage concurrent workflows. Collaborated with internal DC operations teams to pinpoint gaps in partner performance relative to contract terms. Based on findings, renegotiated SLA thresholds & respective pricing incentives.Drafted & socialized (50+) 3PL services agreements, in collaboration with Global Operations & Logistics (GOaL) & legal teams, to implement stakeholders’ financial & operational objectives.

Boston, Massachusetts, Us

Developed strategic relationships with 20 contract manufacturers (CM) to source 1,000+ point-to-point hardware assemblies. Negotiated fulfillment policies to improve shipping efficiencies (delivery timelines, modal selection, transportation rates)Created 15 Bills of Materials (BOM) with Starry engineering teams through NetSuite ERP to standardize assembly BOM design, reduce CM production costs & maintain product integrity. Implemented network-wide return merchandise authorization process to repair 200+ defective assemblies. Based on monthly demand forecasts, led inventory planning for 500+ SKUs of 3PL-housed OTS hardware to support assembly installations. Resolved 300+ stockouts to alleviate shortages.

Boston, Ma, Us

Reduced 4Q 2019 corporate vendor spending by $1.5M and consolidated 100 market research & IT consulting vendors to 65 vendors. Drove rigorous spend analysis & capability assessment efforts through Proactis P2P software to support high-level contract negotiations. Researched industry trends & conducted SWOT analyses to identify portfolio growth opportunities.Redefined vendor performance metrics & developed vendor improvement plans to boost compliance towards BCBS standards. Conducted 12 vendor business reviews & analyzed performance survey findings to formulate improvement plans.

Boston, Ma, Us

Orchestrated 700-person gala at JFK Library for Nelson Mandela’s 100th anniversary birth celebration by managing venue logistics and vendor contracts, raising $500K+.Created an enterprise-wide manual for non-profit governance, banking, purchasing, correspondence, and recruitment processes to centralize information flows.Managed social media channels and marketing campaigns using Raiser’s Edge fundraising CRM system.

Somerville, Ma, Us

Restructured company website layout and revised content to improve outward-facing user experience.Composed and posted third party events through WordPress platform to drive community engagement.

Somerville, Massachusetts, Us

Implemented and troubleshot PassagePoint visitor management CRM system to streamline registration processes.Transitioned over 3,000 employees to new corporate HQ facilities as part of a dedicated HR startup team; focused on IT implementation, training and recruitment, and office design.

Sydney, Nsw, Au

Shadowed headquarters team in ING’s Direct Distribution divisions: Digital, Customer Delivery, and Third Party. Analyzed daily call center reports to assist management in making critical workforce decisions using TRIX KPI management system.Devised a Call Avoidance solution by analyzing phone reps’ call patterns and testing more efficient scripts. Implemented an Electronic Employee Manual for roll out of new IT system ‘Cloud Orange’. Performed critical tasks for business units in Quality Assurance, Performance Reporting, Customer Excellence, Performance Improvement; Retention; Home Loans; Intermediary Services, Contact Center (both Inbound and Outbound); and Social Media/Email.

Performed data and polling analysis on voting districts using i360 software. Attracted constituents through field, outbound phone, and social media campaigning. Organized volunteers for monthly rallies.

Co-taught fifth grade math & history classes.

Middletown, Ct, Us

Coordinated activities with college administrationManaged rehearsal setupCreated and distributed concert programs

Worked at "Harry Potter" and "The Lightning Thief"-themed summer camps with children between the ages of five and eleven involving arts/crafts and sports.Tutored six through eighth graders at Hannah Elementary School's after-school program.

Masters Of Business Administration, Supply Chain Management And Business Analytics

Bachelor Of Arts (B.A.), Economics, Cum Laude

B.A., Economics Candidate