Sam Valdez Email & Phone Number

Over thirty years of impressive success in running company-wide operational functions and leading large scale projects, from inception to successful completion, while making/executing sound strategic decisions. I have a steady track record of growing companies by 20% - 30% annually.Responsible for providing operational leadership to the Operations & Sales Team. This includes defining who we are as a company, what we specialize in, setting up goals for the Ops Team to ensure success and sales strategy, developing and executing the operation department and sales team’s Operational Plan, defining and tracking targets, overseeing sales budgets and expenditure, honing sales processes and maintaining the CRM on the local level. Ensuring that the company vision is conveyed and understood by all employees, the Ops Team & Sales Team. And most importantly, that our clients know that SCV is proactive and not reactive in order to build long and strong relationships with them.An expert in the products and services provided and is responsible for managing external partnerships, supporting sales activities and providing mentoring to Sales Staff and the Operations Team aimed at improving operational effectiveness, while allowing the existing Sales team to focus on new acquisitions while ensuring the Operational side of the company meet and exceed the retention ratio while following the spirit and vision set forth by the company. A strong in‐depth knowledge of Sales cycles, Sales strategies and of operational structure which work in conjunction with each other to improve overall efficiency. Strong successful managerial experience in corporate operations. Establish quality, safety and financial operational standards to produce positive impact on overall performance of the organization.

Listed skills include Operations Management, Team Building, Customer Satisfaction, Training, and 46 others.