Sam Waddell Email & Phone Number

Madison, Wisconsin, United States

Madison, Wisconsin Area

-Professional Design of Cisco, Poly, Microsoft, Zoom, BlueJeans, and LifeSize On Premise and Cloud Video Collaborations Solutions for customers across all segments.-Professional design of Video Collaboration and Audio spaces ranging in size/scope from the Desktop to the Auditorium.-Professional Design of Video Collaboration space technologies including but not limited to Cisco, Logitech, Dolby, Lifesize, Crestron, Poly/Polycom , LifeSize, Plantronics, Jabra, Aver, Avteq, Peerless, and more.-Specialization in right fitting collaboration solutions to meet specific and general uses cases driving tighter integration and increased consumption of collaboration technologies.

National

-Designed and deployed Cisco TelePresence solutions in technically-challenging environments for clients in healthcare, legal, marketing, and manufacturing industries. Projects ranged from 1 - 300 endpoint deployments with legacy a collaboration infrastructures.-Design, install, configure and test complex Cisco TelePresence solutions leveraging CUCM and VCS Control, VCS-Expressway, Expressway Core, Expressway Edge and the Cisco TelePresence Management Suite(TMS).-Install, configure, and troubleshoot Cisco conferencing technology including TelePresence 4000, 5300, and 8000 series multipoint control units.Install, configure, and troubleshoot all Cisco TelePresence CTS, TX, SX, MX, EX, and IX series endpoints. - Install, configure, and troubleshoot TelePresence Server and Conductor.-Perform high-level network path analysis and room readiness remediation recommendations.-Design, installation and configuration of Cisco Digital Media Systems components (Digital Media Manager, Show and Share, MXE 3500, as well as Cisco TelePresence Content Server.-Design, installation, and configuration of Cisco Enterprise Content Delivery System (ECDS)-Develop and analyze the existing voice and data networks and recommends solutions based on the assessment.-Perform client consultation: Plan, design, implement and support the voice and TelePresence infrastructure.-Collaborated with sales team during project lifecycles to ensure a successful delivery and high degree of customer satisfaction-Conducted internal training and informal knowledge-sharing sessions for engineering team.-Provide peer mentoring and support as part of the video team leadership. -Assist account managers during the sales process by educating the customer of new technologies and best practices for implementing said products.-Assist in the management of projects through corporate project management methodology

Madison, Wisconsin Area

-Troubleshooting and configuration of Business Dial up, MAX DATA(Business Wireless), XDATA (Static and Dynamic),DIME, Dedicated, and SDI symmetrical and asymmetrical connections.-Provided dedicated support for Polycom Video and Voice Technologies.-Created flowlists and guidelines for TDS Advisors to follow for Troubleshooting and configuring.-Provided Support for Stinger, Adrtran, Calix, AFC, and Entresphere DSLAMs and conducted troubleshooting, managed DSL Speeds, and monitored connections.-Educated both residential and business customers on feature access and utilization of installed technologies.-Responsible for providing feedback on the application and recommendations on efficient use and structure within TDS.

National, International

-Worked within the Department of the Secretary of Defense performing Joint Service collaborations with the 5 branches of the military to display the protocols and over all organizational structure of the DOD to the public and foreign dignitaries from several countries in a public speaking environment.-Trusted with the generating and handling of Secret-Top Secret documentation.-Performed Administrative responsabilities while also learning about 1000 systems, maintaining mission readiness, and piloting the Submarine.-Awarded several accommodations for confidential activities and training performed while on board and abroad.-Supported the out processing of military and civilian staff in a professional office environment.-Created and maintained military records under the protols of the USN.