Sam Walthour Email & Phone Number

Delray Beach, Florida, United States

Provide strategic leadership and day-to-day administration of the Neighborhood and Community Services Department, delivering citywide customer-facing services including neighborhood code compliance, workforce, affordable housing and business assistance programs via federal, state and local funding, maintenance of downtown district (Clean & Safe) and oversight of the City's exclusive franchise agreement for solid waste and recycling collection services affecting more than 70,000 residents and 1,200 businesses.

United States

Delray Beach, Florida, United States

Washington, District Of Columbia

Named the 7th International Executive Director & Chief Operating Officer of 110-year-old Phi Beta Sigma Fraternity, Inc., an international brotherhood of college and professional men in more than 700 collegiate and alumni chapters in the United States and seven countries, operating signature programs including youth mentoring(since 1950), education, business and social action. Sigma partners with community and corporate partners including the March of Dimes, American Cancer Society, Sickle Cell Disease Association of America, NAACP, St. Jude Children’s Research Hospital, and the Thurgood Marshall Scholarship Fund to impact issues affecting the quality of life in all communities.Provided leadership and administrative oversight of International Headquarters Team. Prepared and managed the operating budget, and worked closely with the international president and general board to provide strategic leadership, establish and implement long-range goals in support of the international programs. Led the International Headquarters Team in automating key workflow processes, and in planning and executing major responsibilities for the fraternity’s biennial conference. Key accomplishments:Efficiently automated and maintained new member intake process, eliminating manual handling of thousands of applications each year.Led the International Headquarters Team in coordinating the 2017 biennial conference (Conclave) in Detroit, MI - largest in fraternity’s history. Restructured membership card distribution process, generating 25% in cost savings and reducing card reorders by 65%. This process upgrade now allows, for the first time, for the financial status (at all levels)of members to be captured in the fraternity’s database. Effectively converted distribution of printed material to electronic delivery via fraternity database; also updated membership database to automatically capture pertinent data.

Tampa/St. Petersburg, Florida Area

Managed a staff of 110 and a $17M budget in completely restructuring the Social Services Division (including the Community Action Program) of the Family and Aging Services Department. Conducted strategic planning sessions (within the first 90 days) resulting in the:Roll out of new mission, vision and value statements in May 2013 to fuel critical programs. Integrated services to maximize resources;Creation of the Family Empowerment Program, an economic self-sufficiency initiative in February, 2013 with 93% of targeted families enrolled by June 2013;Launch of the division’s first college scholarship solution, awarding $5K each to fourteen qualified students in August, 2013, representing high school or returning/existing undergraduates; andReview of existing financial assistance effort and 92% reduction of clients receiving long-term financial assistance from division.

Miami-Dade County, Florida, United States

For nearly 25 years, held increasingly responsible roles - from an entry level position at Community Action Agency to assistant to the county manager, deputy department director and department director of two customer-facing departments (Team Metro and the Office of Neighborhood Compliance). At Team Metro, provided leadership and guidance of a $20M ($52M lien collection portfolio), 250 staff member, nine neighborhood center operation created to, “bring government closer to the people.” Subsequently, named director of the newly formed Office of Neighborhood Compliance. Had day-to-day responsibility for a services portfolio that included U.S. Passport Acceptance Service for the U.S. Department of State (largest in the southeastern United States), citizens academy, community education, neighborhood code compliance, and the non-emergency call center for the County, now known as Miami-Dade 311.Led the implementation of award-winning technology solutions, added proprietary streams of income that significantly reduced the department’s reliance on the General Fund, and aligned department’s business plan with the County’s strategic plan. The department earned recognition from the Florida Sterling Council, American Society for Quality and the National Association of Counties for organizational performance improvement, greatest financial impact, innovative technology solutions and effective programs.*Also served as Assistant Director of the Building and Neighborhood Compliance Department and as Manager in the Compliance Division of the Solid Waste Department.

Master Of Science In Management, Public Management

Executive Education Programs, Driving Government Performance; Innovations In Governance

Bachelor Of Arts, Psychology

Associate In Arts

Activities and Societies: Phi Beta Sigma Fraternity, Inc., Black Student Union, Intramural Sports.

Education record

Activities and Societies: Track and Field.