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Samwel Gitonga Email & Phone Number

Customer Support Specialist and Beauty Therapist at Nails Studio & Spa
Location: Nairobi County, Kenya, Kenya 3 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Support Specialist and Beauty Therapist
Location
Nairobi County, Kenya, Kenya

Who is Samwel Gitonga? Overview

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Quick answer

Samwel Gitonga is listed as Customer Support Specialist and Beauty Therapist at Nails Studio & Spa, based in Nairobi County, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Samwel Gitonga.

Samwel Gitonga previously worked as Beauty Therapist at Nails Studio & Spa and Customer Experience Specialist at Zuku, Nairobi at Zuku. Samwel Gitonga holds High School Diploma, Art/Art Studies, General from Dykaan College Of Cosmetology.

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Email format at Nails Studio & Spa

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Nails Studio & Spa

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Profile bio

About Samwel Gitonga

Samwel is a dedicated Customer Service Representative determined to provide quality care for ultimate customer satisfaction. I have proven ability to establish and maintain excellent communication and relationships with clients.I am committed to identifying customer needs and delivering effective solutions to all problems. My excellent time management skills combined with superior knowledge of the customer service industry has enabled me to excel in this field. I am highly organized, and skilled in written and verbal communication. I work to keep and increase customer satisfaction with every customer interaction.I am also a beauty therapist performing various non-medical face and body treatments using my knowledge of skin biology, skin physiology, and cosmetic chemistry. I provide skin and hair removal treatments, massage therapy, as well as manicures and pedicures.My goal is to work in an environment that presents me the opportunity to grow and create a paradigm shift in the customer support industry.

Current workplace

Samwel Gitonga's current company

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Nails Studio & Spa
Nails Studio & Spa
Customer Support Specialist and Beauty Therapist
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3 roles

Samwel Gitonga work experience

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Beauty Therapist

Current

Nairobi, Kenya

  • Evaluating clients’ beauty needs by asking questions and performing skin analyses.
  • Providing facial and body hair removal treatments.
  • Performing various massage techniques on clients’ face, hands, feet, and back.
  • Explaining all treatment procedures to clients.
  • Performing various skin treatments according to clients’ needs, such as peels, facials, and skin rejuvenation treatments.
  • Providing manicures and pedicures.
Jan 2018 - Present

Customer Experience Specialist At Zuku, Nairobi

Nairobi County, Kenya

  • Developed positive relationships with customers to promote loyalty, increase customer satisfaction.
  • Responding to customer queries in a timely and accurate way, via phone calls and emails
  • Promoted available products and services to customers to meet their needs.
  • Redirected calls as needed and worked with my supervisor toaddress any outstanding issues or concerns.
  • Answering questions about the company's product and services.
  • Processing orders and internet subscriptions
Jan 2021 - May 2022

Customer Service Specialist

Nairobi, Kenya

-Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming positive customer experience-Following up with customer to ensure their technical issues are resolved.-Worked with Customer Service and Product Development departments to enhance overall customer experience.-Attended.

Nov 2019 - Dec 2020
2 education records

Samwel Gitonga education

High School Diploma, Art/Art Studies, General

Dykaan College Of Cosmetology

Graduated with a distinction

High School Certificate, Kcse

Chepsaita High School

Activities and Societies: Basketball Wildlife clubCompleted my high school with excellent Grades

FAQ

Frequently asked questions about Samwel Gitonga

Quick answers generated from the profile data available on this page.

What company does Samwel Gitonga work for?

Samwel Gitonga works for Nails Studio & Spa.

What is Samwel Gitonga's role at Nails Studio & Spa?

Samwel Gitonga is listed as Customer Support Specialist and Beauty Therapist at Nails Studio & Spa.

Where is Samwel Gitonga based?

Samwel Gitonga is based in Nairobi County, Kenya, Kenya while working with Nails Studio & Spa.

What companies has Samwel Gitonga worked for?

Samwel Gitonga has worked for Nails Studio & Spa, Zuku, and Safaricom Plc.

How can I contact Samwel Gitonga?

You can use AeroLeads to view verified contact signals for Samwel Gitonga at Nails Studio & Spa, including work email, phone, and LinkedIn data when available.

What schools did Samwel Gitonga attend?

Samwel Gitonga holds High School Diploma, Art/Art Studies, General from Dykaan College Of Cosmetology.

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