Sam Wells Email & Phone Number

Auckland, New Zealand

Lifestyle and clothing company"If you're not FAUST, you're LAUST"

Auckland, New Zealand

• Further working in the Training department, I have been tasked with delivering and producing Sales & S.A.M Value materials to current and new employees whilst also training new inductee's on Microsoft Products, and.
• Induction training
• Developing interactive Sales, S.A.M Value & Customer Success E-modules using Articulate 360 and Rise
• Call coaching and scripting – Customer Service/Soft… Show more Further working in the Training department, I have been tasked with delivering and producing Sales & S.A.M Value materials to current and new employees.
• Call coaching and scripting – Customer Service/Soft skills
• Collaborating with product owners and marketing teams

New Zealand

• Working in the Training department, I have created and delivered training sessions to new inductee's on Microsoft Products, and their licensing requirements. I have also created and published company-wide e-material to.
• Induction training
• Program performance management
• Implementing and enforcing best… Show more Working in the Training department, I have created and delivered training sessions to new inductee's on Microsoft Products, and their licensing requirements. I have also.
• Implementing and enforcing best practice amongst the Contact Centre team
• Identify and champion opportunities for continuous improvement

New Zealand

• As a SAM&C consultant/account manager for Microsoft’s License and Verification process, I was working with all subsidiaries across America.This included a License Verification Process Call Centre which provided a.
• Calling new large lists of international customers weekly to commence the compliance process… Show more As a SAM&C consultant/account manager for Microsoft’s License and Verification process, I was working with all.
• Calling new large lists of international customers weekly to commence the compliance process.
• Validating customer contact information during the course of those calls and researching customer entities via the internet
• Handling customer objections
• Provide Microsoft licensing management

New Zealand

• Working as the Artist Manager at 60Live Entertainment I was in charge of an array of Artists and a mixture of genres from Comedy to Electronic Music. Most notably I managed New Zealand comedian Jimi Jackson throughout.
• Managing the weekly activities of the Artists
• Organising events and coordinating with venues
• Acquiring sponsorship for events and Artists
• … Show more Working as the Artist Manager at 60Live Entertainment I was in charge of an array of Artists and a mixture of genres from Comedy to Electronic Music. Most notably I managed New Zealand comedian Jimi Jackson.
• Managing the various social media pages of each Artist

Auckland, New Zealand

• Working for Aida, in a fast paced Face 2 Face sales environment I was the Sales Team Lead in a team that had been contracted by the New Zealand Blind Foundation to increase revenue for their Foundation Guide Dog.
• Managing a sales team
• Hiring & training of new team members
• Organising venues & setting up pitching areas
• Pitching Face 2 Face customers
• Completing paperwork… Show more Working for Aida, in a fast paced Face 2 Face sales environment I was the Sales Team Lead in a team that had been contracted by the New Zealand Blind Foundation to increase revenue for.