Sam Wickham, Mba, Mph

Sam Wickham, Mba, Mph Email and Phone Number

Customer Success Manager @ Eleos Health
Boston, MA, US
Sam Wickham, Mba, Mph's Location
Boston, Massachusetts, United States, United States
Sam Wickham, Mba, Mph's Contact Details

Sam Wickham, Mba, Mph work email

Sam Wickham, Mba, Mph personal email

n/a

Sam Wickham, Mba, Mph phone numbers

About Sam Wickham, Mba, Mph

I am a mission-driven healthcare optimist passionate about creating value for customers, teammates, and patients. My years of experience in program management, process & quality improvement, and cross-functional collaboration empower me to drive teams toward operational success. I advocate for improved healthcare quality, productive strategic partnerships, and sound organizational strategy to continue my personal mission of leaving this world better than I found it. If you believe in mission-centered work in healthcare and prioritize team success in your everyday, let's connect.

Sam Wickham, Mba, Mph's Current Company Details
Eleos Health

Eleos Health

View
Customer Success Manager
Boston, MA, US
Website:
eleos.health
Employees:
228
Sam Wickham, Mba, Mph Work Experience Details
  • Eleos Health
    Customer Success Manager
    Eleos Health
    Boston, Ma, Us
  • Wellframe
    Customer Success Manager
    Wellframe May 2024 - Present
    Boston, Massachusetts, United States
    Responsible for executing customer strategy for assigned book of business and operates as the day-to-day customer lead. Drives operational excellence and cultivate partnerships internally and externally, striving to maximize the impact and value of Wellframe’s digital health management solutions.
  • Wellframe
    Program Manager
    Wellframe Oct 2022 - May 2024
    Boston, Massachusetts, United States
    Driving customer success and implementation operations for health insurance customers to usher digital transformation of their care management strategies.
  • Amwell
    Implementation Manager
    Amwell Jul 2021 - Oct 2022
    Boston, Massachusetts, United States
    Led implementation of enterprise telemedicine SaaS products for health system clients nationally to establish efficient and effective virtual care services across diverse use cases.
  • Dana-Farber Cancer Institute
    Quality Improvement Research Assistant Ii - Cellular Therapies
    Dana-Farber Cancer Institute Jan 2020 - Mar 2021
    Boston, Massachusetts, United States
    Owned and executed division-wide quality improvement pilot intended to reduce delays in discharge for autologous transplant cancer patients. Innovated with nurses, dietitians, and PAs to expand methodology to allogeneic transplant population. Reshaped pilot workflows and funding models to adapt to COVID-19 pandemic environment.
  • Ihi
    Project Manager
    Ihi Mar 2016 - Jul 2019
    Cambridge, Massachusetts
    Scoped and managed contracts for 4 of IHI’s Strategic Partnerships to ensure timely completion of deliverables and healthy contract margin. Nurtured global customer relationships and deployed consulting services by liaising between clients, project team, and IHI management as member of Strategic Partners and Europe Regional teams.
  • Ihi
    Project Coordinator
    Ihi Dec 2014 - Mar 2016
    Cambridge, Massachusetts, United States
  • John Snow, Inc. (Jsi)
    Boston International Group Intern
    John Snow, Inc. (Jsi) May 2013 - Aug 2013
    Boston, Ma
    Reviewed and validated financial vouchers for $100 million health project in Madagascar. Conducted literature review of adolescent health programming for Turkmenistan training curriculum. Copy-edited project proposals for USAID submission and review.
  • Learning Enterprises Organization
    Volunteer English Teacher (Pre-K, Grades 4, 5, 6)
    Learning Enterprises Organization Jun 2012 - Aug 2012
    Phetchabun, Thailand
    Developed and executed original lesson plans to improve conversational English skills. Filmed and edited educational video on vocabulary and conversation for use in classroom.
  • New England Aquarium
    American Lobster Research Lab Intern
    New England Aquarium May 2011 - Aug 2011
    Worked independently to census, feed, monitor pH levels, and sort juvenile larvae to assist in investigation of American Lobster shell disease. Edited grants and aided with public awareness outreach at the Massachusetts Statehouse.
  • Broad Institute
    Semester-Long Research Intern
    Broad Institute Sep 2009 - Feb 2010
    Isolated, sequenced, and analyzed bacterial DNA (Staphylococcus aureus) using PCR and gel electrophoresis. Presented findings with research team to Broad scientists in cumulative open house

Sam Wickham, Mba, Mph Skills

Research Community Outreach Public Health Editing Laboratory Data Analysis Project Management International Development Pcr Gel Electrophoresis Statistics Qualitative Research Spss Cell Culture Microsoft Excel Statistical Tools Facilitation Report Writing Partner Relationship Management Budget Management Contract Negotiation Quality Improvement

Sam Wickham, Mba, Mph Education Details

Frequently Asked Questions about Sam Wickham, Mba, Mph

What company does Sam Wickham, Mba, Mph work for?

Sam Wickham, Mba, Mph works for Eleos Health

What is Sam Wickham, Mba, Mph's role at the current company?

Sam Wickham, Mba, Mph's current role is Customer Success Manager.

What is Sam Wickham, Mba, Mph's email address?

Sam Wickham, Mba, Mph's email address is sw****@****ihi.org

What is Sam Wickham, Mba, Mph's direct phone number?

Sam Wickham, Mba, Mph's direct phone number is +161730*****

What schools did Sam Wickham, Mba, Mph attend?

Sam Wickham, Mba, Mph attended Boston University School Of Public Health, Questrom School Of Business, Boston University, Brown University, Wellesley High School.

What are some of Sam Wickham, Mba, Mph's interests?

Sam Wickham, Mba, Mph has interest in Writing, Public Health, Soccer, Evolutionary Biology, Hiking, Singing, International Development, Fishing.

What skills is Sam Wickham, Mba, Mph known for?

Sam Wickham, Mba, Mph has skills like Research, Community Outreach, Public Health, Editing, Laboratory, Data Analysis, Project Management, International Development, Pcr, Gel Electrophoresis, Statistics, Qualitative Research.

Who are Sam Wickham, Mba, Mph's colleagues?

Sam Wickham, Mba, Mph's colleagues are Natalia Szapiro, Caleb Dawson, Maayan Waynberg, Mikayla Hopkins, Elliott Hay, Omri Zohar, Jade Scott.

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