Sam Williams Email & Phone Number

Largo, Florida

Largo, Fl

Public Safety IT Support - Fire Rescue and Police. Linux and Windows

Technology Director, North FloridaResponsible for management of all aspects of Technology for north Florida branches and 1 Michigan branch with a combined revenue of $19.7M. Arthur J. Gallagher is the fourth largest insurance brokerage company in the world with a great deal of visibility. Responsibilities include budgeting, purchasing, infrastructure design and implementation, technical support, disaster recovery processes and documentation. Other areas include all levels of compliance to Sarbanes Oxley and corporate requirements. Quarterly audits conducted and documented to prove adherence.Developed and implemented SOP’s for departmental, regional and even corporate level processes. Proficient in all phases of documentation.Administration - Includes budgets, projects and automation.Management – Employee hiring, reviews and conflict management for IT department including Helpdesk support and software development staff.Implemented several pieces to automate and streamline the McDonalds book of business management and renewal. The book is worth over $5M / year. Some of the updates included the implementation of a $500K CRM installation saving the company over $300K / year, a $10K fax solution saving over $19K in the first 3 months.Responsible for all phases of mergers and acquisitions regarding IT needs. Successfully managed several branch office moves including construction, building layout, security and coordination of the actual move.