Sam Wills Email & Phone Number

Watertown, Ma, Us

In partnership with our manufacturer representatives, my focus is on driving the promotion of the Bosch Home Comfort brand through our extensive network of distribution partners. This entails orchestrating comprehensive training sessions for contractors and distributor sales personnel, providing unwavering support to our network of Home Comfort PROs, and ensuring their thorough understanding of our dealer programs.Additionally, I am tasked with devising and implementing strategies aimed at converting dealers to the Bosch brand, leveraging innovative approaches to expand our market presence and enhance brand loyalty.With accountability for overseeing the 6 New England states (MA, NH, VT, CT, RI, and ME), I am proud to lead a region that boasts the highest volume of Platinum Home Comfort Pros in the country. Through strategic initiatives and dedicated efforts, I am committed to driving sustained growth and fostering lasting partnerships within this dynamic market landscape.

Portland, Oregon, Us

As the RSM with a region that covered all four branches (Waltham, Braintree, Lowell, and Worcester), my responsibilities were multifaceted and demanded meticulous attention to detail. A key aspect of my role involved diligently logging all activities in a CRM system to effectively track visits and other key performance indicators.Operating primarily in a field capacity, I dedicated a significant portion of my time to traveling between branches, engaging with both residential and commercial HVAC contractors. In addition to nurturing client relationships, I provided valuable support by producing Manual-J calculations for customers seeking rebates or building permits, ensuring compliance and efficiency in their projects.Furthermore, I collaborated closely with customers by visiting job sites, offering hands-on assistance with application design and problem-solving. By actively engaging with clients on-site, I facilitated seamless project execution and strengthened partnerships, driving mutual success across the territory.

Portland, Oregon, Us

As the territory manager for the Greater Boston Area, my focus was solely on serving HVAC contractors across both residential and commercial sectors. I maintained a proactive presence by visiting customers at their offices and job sites, providing hands-on support and guidance.In addition to fostering strong customer relationships, I played a pivotal role in application design and equipment sizing, ensuring optimal performance and efficiency for our clients. As the designated liaison for VRF products, particularly Fujitsu VRF systems, I managed all quotes and sales activities, driving growth and expanding market share within this specialized segment.Through strategic initiatives and dedicated efforts, I successfully grew the territory's revenue from $1.2M to over $3.3M. Despite unforeseen circumstances resulting in my departure due to a business sale, I left a substantial pipeline of well over $600k in sold projects, underscoring my contributions to the company's success.

New York, Us

I collaborate closely with businesses to co-author innovative and unconventional solutions aimed at unlocking hidden profits within their HVAC systems. By developing tailored risk-mitigation strategies, I help extend the lifespan of HVAC systems while assisting partners in budgeting for future projects by mitigating costly emergency service calls.Utilizing a vast database of over 7,000+ buildings, I benchmark our partners' facilities to pinpoint inefficiencies, offering targeted insights to enhance performance and drive cost savings. Leveraging Salesforce CRM for reporting and pipeline management, I meticulously track progress and ensure strategic alignment with business objectives.Operating exclusively through cold calls, I consistently surpass targets year after year, leveraging my proactive approach and strategic insights to deliver tangible results for our partners.

Malden, Ma, Us

In charge of overseeing a territory spanning the Greater Boston Area, comprising a diverse clientele including HVAC/r contractors, engineers, and builders, predominantly concentrated in the new construction, plan & spec market segment.My responsibilities extend to designing HVAC systems tailored to meet engineers' specified applications, ensuring seamless integration and optimal performance. Additionally, I actively engage in conducting site visits alongside contractors and engineers, fostering collaborative relationships and providing hands-on support throughout the project lifecycle.

Malden, Ma, Us

As the leader of an inside sales team comprising seven direct reports, six of whom were based in-office while one worked remotely, I prioritized cohesion and excellence across the team. Recognizing the importance of continuous learning, I organized regular training sessions to ensure that my team remained at the forefront of industry advancements.Upon assuming this role, I swiftly identified significant inefficiencies hampering our response time. To address these challenges and optimize our sales processes, I spearheaded the implementation of Zendesk's CRM system. This strategic move not only resolved the identified issues but also led to a noticeable improvement in departmental efficiency and effectiveness.

Malden, Ma, Us

As a dedicated Inside Sales Account Manager, I provide crucial support to territory managers across the South Shore, Cape Cod, and the Islands, serving as their primary point of contact. This role demands exceptional communication skills, in-depth product knowledge, and adept salesmanship. With a natural aptitude for multitasking and a calm demeanor under pressure, I effectively manage customer interactions via phone, email, and face-to-face channels.In Plymouth, I took the lead in driving new business acquisition by crafting and executing a comprehensive marketing strategy. This involved thorough competitor analysis, targeted outreach to existing and potential clients, and innovative approaches to engage specific customer segments. Additionally, I played a pivotal role in the successful establishment of a satellite branch for DCNE (Carrier Wholesaler) in Plymouth, MA, contributing to its ongoing success since its inception in October 2012.Recognizing the need for enhanced efficiency within the Inside Sales Team, I spearheaded the development and implementation of "kits" comprised of readily available Commercial Equipment and common accessories. This initiative significantly streamlined our quoting process, empowering the team to deliver prompt and accurate responses to customer inquiries.

Malden, Ma, Us

Utilized a server database program in conjunction with a VTE-based terminal emulator to facilitate the sale of Carrier/Bryant/Payne OEM parts and Carrier/Payne residential equipment. Cultivated robust customer service acumen through multi-channel engagement including telephone, email, and in-person interactions. Leveraged analytical prowess to forecast part sales for strategic stock purchase orders, drawing insights from historical sales data and comprehensive weather trend analysis. Additionally, contributed to shipping/receiving operations and held a license as a skilled forklift operator.

Bachelor Of Science (B.S.), Business Administration

High School Diploma