Sam Wilson Email & Phone Number

Geelong, Victoria, Australia

Geelong, Victoria, Australia

Melbourne, Australia

M5SW Integration Project - Oct 2019 - Nov 2020Conducted workshops to define target state business processes Developed the technology integration approach for corporate applicationsDeveloped and executed specific use-cases designed to validate both the area of change, the end to end business process and the ongoing fit for purpose of the overall business integrationStreamlined the integration solutions to ensure they are properly handed over to core operationsDocumented a data lead approach to understand current business processes and analysed the findings to make recommendations for business solutions Developed the technological risk assessmentWestConnex Integration Project - Jan 2019 - April 2020Conducted analysis and research of WestConnex document management system for business integration projectEngaged with stakeholders to advise recommendations for the data of WestConnexImplemented the approach for data migrationSharePoint Employee Intranet Project - June 2019 - Oct 2019Identified and validated business unit data to be migrated from old intranet to new SharePoint intranetEngaged with business stakeholders to advise recommendations for business unit data solutionsCoordinated and developed the approach for the migration of our Corporate Document Library (CDL)Trained business leads on the SharePoint business unit process and the CDL processLinkt Assist Hardship Project - Jan 2019 - July 2019Identified opportunities and pain points in our state based customer team to develop a national approachFacilitated workshops to understand the comparisons of the current state model for our NSW and VIC hardship processExecuted the business change management strategy, plan and implementation for a customer transformational projectCreated policies and work instructions manuals for national hardship approach for call centre team Trained customer call centre team on national Linkt Assist hardship processDeveloped the phased approach for the future roadmap

Melbourne, Victoria, Australia

Transurban is driven by bringing people and places closer. The roads we plan, build, operate and maintain make communities stronger, across Australia and beyond. Together, we’re building a future that marries traditional infrastructure with emerging technology.Rotation One – Learning and Development (People and Culture)During my first 5 months at Transurban I successfully implemented our Myki and Lifestyle Leave program and improved processes, developed a Learning and Development e-communication, assisted in the facilitation of learning events, wrote articles to engage with employees, completed WGEA reporting, wrote successful submissions for the AHRI awards and coordinated and hosted our student university visits.Rotation Two – Marketing/BrandI developed the customer section of our FY17 Sustainability report, wrote briefs for our agencies and coordinated work for our brand update, created a research file to organise all the pieces of research we complete, worked with our Key Accounts team to create marketing material, coordinated the Customer Immersion program, updated IVR script and coordinated a state wide competition for our customers. Rotation Three – Change Management I led the change aspect of a project that improved the way our Technology and Project Delivery Project Mangers deliver projects. During the project, developed our communications plan, created a business impact assessment, further developed our change plan, worked with our stakeholders to continuously engage them and show the outcomes we were producing, assisted in the facilitation of pilots and classroom training, created learning and showcase material, created key messages for stakeholders, analysed results from our pilots to improve our training and processes and coordinated a lessons learnt session post project. Rotation Four – Public AffairsMy final rotation in the Graduate Program was in in the stakeholder engagement team for the West Gate Tunnel Project.

Docklands, Victoria, Australia

Bachelor’S Degree, Public Relations, Marketing International Relations & Hr Management, Distinction

Activities and Societies: Your Club, BusLaw Student Mentor Program, Geelong Cheerleading Club and Deakin Commerce Society Completed.

Certificate 3 And 4 - Media, Digital Communication And Media/Multimedia

Vce

Activities and Societies: Sports House Captain, Future Leaders of Industry