Sam Winrow - Email & Phone Number

Halesowen, England, United Kingdom

Halesowen, England, United Kingdom

Aspects Managed Solutions Limited is making a name for itself throughout the Midlands, South West and surrounding regions, with clients and candidates alike, as a leading provider of contingency, retained and contract Insurance recruitment.Our services are a comprehensive recruitment solution to our clients and candidates in the specialist insurance field..

• Achievements/Responsibilities:
• Agreeing, implementing and monitoring training requirements for staff within the Affinity department (approx 40 employees) including creating bespoke training plans
• Mentoring and Coaching staff including Directors and Managers to assist with their own career development whilst providing management support to achieve business objectives
• Deputising for the managing director
• Member of the Affinity management team
• Strategy forecasting and planning of resources

• Achievements/Responsibilities:
• Deputising for the Managing Director
• Undertaking the day to day running of the department
• Direct line reporting for various team leaders
• Front line responsibility for complaints
• Maintaining effective client and insurer relationships

• Achievements/Responsibilities:
• Maximising the use of allocated resources to achieve agreed levels of customer service
• Ensuring people and process management systems are applied
• Forecast and resource planning
• Developing and maintaining effective business partnerships
• Deputising for the Operational Director

• Achievements/Responsibilities:
• Overseeing the day to day management of the broking unit, managing a team of 10 employees
• Providing an efficient and proactive client service to a number of global clients, providing technical advice and cost effective solutions to meet client expectations and service standards
• Developing and fostering client relationships to retain existing clients and develop the portfolio
• Strong communication skills developed with clients to understand and meet their requirements and building strategies with colleagues to resolve issues and support development
• Strict compliance with legal and regulatory requirements in all procedures