Samwise Burgett Email & Phone Number

Mechanicsburg, Pennsylvania, United States

Achieved a 98% quality average.Exceeded daily production quotas.Efficiently made use of Excel, SharePoint, Outlook, Nuance PDF and PaperPort to read, apply, and store data changes.Responded to requestors in a timely and professional manner through email, phone, and fax.Kept track of time spent on each project to ensure productivity.

Provide exceptional customer service to ensure customer satisfaction and retention. Develop and maintain a comprehensive knowledge of dental insurance plans and policies. Assist members in understanding and navigating the dental insurance coverage and benefits. Handle and resolve customer complaints or concerns in a professional and timely manner. Maintain accurate records of customer interactions.

Mechanicsburg, Pennsylvania Area

Monitor printer performance and make adjustments as needed to ensure optimal print qualityand efficiency.Ensures the proper maintenance and cleaning of printers to maximize performance andminimize downtime.Operate and maintain high-volume Canon Océ inkjet printers to ensure optimal print quality andefficiency, while adhering to company specified standards and NDA.Perform regular quality checks on printed materials to ensure they meet company standards andcustomer… Show more Monitor printer performance and make adjustments as needed to ensure optimal print qualityand efficiency.Ensures the proper maintenance and cleaning of printers to maximize performance andminimize downtime.Operate and maintain high-volume Canon Océ inkjet printers to ensure optimal print quality andefficiency, while adhering to company specified standards and NDA.Perform regular quality checks on printed materials to ensure they meet company standards andcustomer requirements.Ensure compliance with all safety regulations and procedures while operating the printerEnsure the printer is properly calibrated and color profiles are accurate to maintain consistentprint qualityTroubleshoot and resolve any issues related to printer performance or print quality, minimizingdowntime and maximizing efficiency. Show less

Harrisburg, Pennsylvania Area

Operated a variety of Xerox printers in a high paced facility. Read and understood Job Tickets to accurately fill customer orders. Replaced a variety of consumable materials within each machine. Set-up documents for printing using Free Flow and Make Ready. Assisted in various finishing tasks for jobs as needed. Placed calls to Xerox Customer Service to notify a technician of the need of maintenance on machines.

Harrisburg, Pennsylvania Area

Provided customer services including making copies, printing documents, printing posters and banners.Made minor edits per request of the customer to designs and text.Operated a cash register to process cash, check, and credit card transactions. Efficiently provided services to multiple customers at a time while also providing quick and quality service to each customer based on individual needs.

Deconstructed display fixtures.Placed product in proper locations based on company plan.

Ba, Art

Associate'S Degree, Web Design And Development

Web Development