Samantha Wong ⚡️ Chat Marketing Consultant Email & Phone Number

Petaling Jaya, MY

Petaling Jaya, Selangor, Malaysia

I possess extensive expertise as a chatbot funnel expert, amassing over 5 years of experience in the field. Throughout my career, I have successfully aided numerous businesses in generating an impressive sum of over 7 million dollars in revenue through the implementation of personalized interactions.One notable advantage of chatbots is their capacity to.

Petaling Jaya, Selangor, Malaysia

Started designing chatbots for clients as early as 2018 when Chat Marketing wasn't even heard of in Malaysia. I've implemented chatbots that have generated over 7 million sales. Co-founded The Crunch in 2019 to help companies leverage automation to get more sales and leads. We aim for businesses to grow faster and better with scale-based personalised.

Design, strategise and optimised Chatbot flow

- Attend solutioning presentations to provide product knowledge and consultancy to customers.- Prepare business proposal and align with the technical team and sales team to produce the proposal.- Create customer journey to help the customer to visualise our solution better.- Actively brainstorm on new possible product feature and values that it brings to.

Study and understand the products available within the company to help evaluate the right product fit for different project environment. Coordinate with procurement, finance and warehouse team to ensure the internal documentation and processes are in place. Ensuring the goods delivery to the project team are timely managed. Vendor management is also under.

Responsible for running the monthly payroll for a banking customer in Malaysia and Singapore. In addition to running the usual monthly payroll, I assisted in enhancing the payroll system by involved heavily in daily testing activities. Responsible for generating and updating testing result reports for the developer team. Assisted the helpdesk team in.

Responsible for checking and understanding the data submitted by Motorola employees and ensure system captures the updated data that will be interfaced to the payroll system. Occasionally involved in training new hires and assist in system testing and new data grouping.