In my role as Director of Training, I lead a team of very talented Training Supervisors and Technical Trainers that are responsible for training new employees through multi-week programs and the refresher training of existing employees. I spearhead the design, creation and facilitation of training and material for corporate staff that align with company goals, industry standards, and employee skill sets.• Provide direction for training staff• Facilitate training for Leadership Development, Diversity, Equity and Inclusion, Harassment Prevention, De-Escalation, Human Trafficking, Mentorship and MS Office products• Designer and administrator for the Learning Management System• Design and creation of eLearning programs and monitoring of results and performance improvements• Scheduling of all new hire orientation and training programs• Scheduling of training team activities• Creation of training video, manuals, classroom activities and other materials needed to deliver training• Coordinate vendor training according to contractual guidelines and availability

As the National Director of Training and Talent Acquisition for the STX Healthcare division of Guardian, I led a team of Talent Acquisition Managers and recruiters. I also spearheaded training initiatives and managed the training team for the 66 national offices in my division. Training:• Designed and built the company's first online training portal resulting in substantial savings• Created multiple interactive software training programs• Delivered Franklin Covey leadership training sessions to senior leadership and District Managers• Led 1 year program for offices in Texas and California to revolutionize the company's approach to patient care• Facilitated instructor-led sessions across the multi-state network• Created and produced multiple training and promotional videosTalent Acquisition:• Led the team of Talent Acquisition Managers and recruiters• Slashed time-to-fill open positions by 87% through training recruiters, changing sourcing strategies, motivation of Talent Acquisition staff and creating incentives for performance. This has resulted in an efficiency increase nationwide. • Reduced the number of open requisitions by 56% through multiple initiatives and training methods• Automated processes in our applicant tracking system to increase the speed of responding to and processing applicants• Trained Talent Acquisition Specialists on external sourcing techniques• Revised total beginning-to-end recruiting process to maximize efficiency

Because of my ability to both design and facilitate, I performed the function of two individuals.• Led my team of designers through the successful creation and implementation of highly engaging training for the Oracle Human Capital Management (HCM) System in 11 languages and 40 countries. Training includes eLearning, video tutorials and written guides using Captivate, Premiere Pro, Knowledge Connection LMS and MS Publisher.• Facilitated live, instructor-led training in North America, Europe, Asia and the Caribbean with 100% positive reviews.• Conducted ‘Train-the-Trainer’ sessions in multiple countries and manage new trainer progress.• Led virtual training globally via WebEx and Adobe Connect.• Designed, produces and narrates all English versions of recorded material for global use using Premiere Pro, Camtasia, Photoshop and Illustrator. Coordinates voice artists and translations for non-English versions with third-party translators.• Constructed new training websites and FAQ pages with SharePoint O365 and SharePoint Designer. Encompassed four programs and 11 languages. Sites are now managed within the department resulting in $250,000 savings annually.• Designed global training rollout of Applicant Tracking and Performance Tracking systems with Captivate and Force 10 LMS authoring tool.• Architect for IBM Cognos Business Intelligence training for back-office and HRBPs.• Devised the concept of employee style ‘interview’ videos to promote global adoption of software implementation. Created four of these commercial-style videos using Captivate, Premiere Pro, Audition and Camtasia.

• As the first HR Director, created the organization’s original set of HR policies for multiple divisions of the financial services organization.• Implemented a talent management strategy for training, hiring/onboarding, workforce management and succession planning.• Created a comprehensive training suite for internal information security, harassment and company policies.• Ensured compliance for all Federal and State regulatory guidelines regarding training, licensing and certifications.• Revised benefits program, provider and structure resulting in better coverage and saving of $200,000 annually.• Directed employee safety, health and welfare and benefits programs• Administered benefits including insurance, 401K and flex spending.• Served on Executive Committee to guide organizational development and change management initiatives.

• Hired to implemented contract staffing training initiative globally.• Designed and created new training material used by franchise owners and recruiters resulting in 50% increase in contract staffing revenue.• Delivered instructor-led training throughout the continental US and Puerto Rico.• Led virtual training for Europe, Asia and Australia.• Converted several instructor-led courses to eLearning course resulting in substantial cost savings.• Customized Financial Literacy training materials for MRI franchise use gamification. Consolidating multiple individual courses into single, corporate course.• Served as SME in training, recruiting/hiring, and HR policy to franchise owners, office managers, and in-house trainers