Sam Ross Email & Phone Number

Edinburgh, Scotland, GB

Scotland, United Kingdom

Livingston

*Engaging in the community with over 7,000 posts over 10+ years.*Community growth - taking member total from ~200,000 to ~1,700,000.*Re-factoring the community team structure to include Snr Engagement Specialists, Engagement Specialists, Community Management, and Moderation.*Development of the Sky customer advocacy programmes. The Community Oracles.

Glasgow, United Kingdom

Pro-active tasks such as sales lead management, processing of all quotes, group pension scheme installations, business pipeline management, and reporting. The key components of the role were the relationship management of a panel of financial advisers and dealing with senior stakeholders and business customers. Additional responsibilities included.

Edinburgh, United Kingdom

Most tasks revolved around customer telephone queries, I had to establish the nature of customer issues and provide the correct response to a high standard. Also assisted team leaders with duties including reporting and helping colleagues when team leaders were not available. This role involved in-depth knowledge of all AEGON investment products.

Edinburgh, United Kingdom

Working within a small regional sales support team of eight people in the Edinburgh Branch of Aviva. Involvement in direct telephone support to financial advisers within the whole of Scotland and Northern England. The support of the Sales Consultant team in preparation for meetings as well as other general office duties.

Bachelor’S Degree, Ba (Honours) Open

Open University Open Degree - Currently studying "level 3" units. A third-year brick University equivalent. (SCQF level 10)

Certificate In Astronomy And Planetary Science, Astronomy & Planetary Science

Activities and Societies: FUSION (Physics) Society Free standing Certificate from the Open University. Two years part time study. Cert APS.

History