customer careOrder processing SAPreceivables management

Key account (dealer, general agency) Area responsibility: EU, Maghreb, IsraelDirect support of key customers: annual meetings, target agreements- Supervision of 3 subsidiaries in the field of order processing (Poland, Russia,Hong Kong)-Joint trade fair appearances with dealersnew customer acquisition-through trade fair appearances-through social media- Mailings: offline, online (rapid mail)Planning and implementation of foreign trade fairs-Stand reservation and procurement of furniture, equipment and trade fairsupplies- Hotel and flight bookings, possibly also for other team members as well asexpense reports-Planning and provision of trade fair goods-Responsibility over cash and earningsPlanning and implementation of marketing campaigns and actions-Introduction of new products-Flyers, brochures, special offersComplete order processing EU and third country- Creation of new customers and verification of the tax ID-Creation of: offer, order confirmation, pick list, delivery note-Invoice EU + third country-Shipping: Road, Sea, Air; courier-Comparison of offers for freight forwarders-Origin, preferences-Atlas, MRN-Certificate of Origin, EUR. 1, ATR-Archiving: DocuWareSea Freight/Air Freight/IATA-DGR-PK1 certification according to IATA DGR-Shipping of dangerous goods via air, sea, road-IMO- Declaration, Shipper´s declarationForeign approval of cosmetic and medical products-Interface between QM and customers-Provision of specific documents for product approval-Approval of medical products in Israel-Approval of cosmetics and food products in Morocco and Tunisia

Processing of the check-in process for the passengers and correspondingcontrol of the travel documents, taking into account the entry regulations,for correctness.Responsibility for the preparation and execution of the boarding and gateprocesses.Communication to the ramp agents and the flight crew for a smooth process.

Reception and seating of guestsMeat presentation in various languagesWine advice and recommendationDigestif and cigar servicePurchase of goods

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