Samy Moya-Angeler Email & Phone Number

Madrid, Es

Madrid Y Alrededores, España

Domestic and General (D+G) is a leading specialist warranty provider with more than 16 million customers in 15 countries around the world.Reporting to Group´s Managing Director, I am responsible for leading the business in Spain and Portugal, as well as the commercial & client management business in Europe with partners such as MediaMarkt (Iberia), Worten (Iberia), Radio Popular (Portugal), Medimax (Germany), Ao.de (Germany), FNAC (Spain), Unieuro (Italy), Euronics (Portugal), ElectroDepot (Spain), B/S/H (EU), Whirlpool (EU), Beko (EU), Haier (EU) or Smeg (Italy).

Madrid Y Alrededores, España

Allianz Partners is the world’s leading B2B2C specialist, delivering integrated solutions that combine Insurance, Assistance and Technology.Reporting to the CEO of Spain and to the Regional Sales Director of South Europe , I was member of the Executive Committee of Allianz Partners in Spain. I had the mission to enable companies to enhance their integrated service offers with Travel Insurance, Assistance (Home, RSA, Appliances Protection, etc.) , Motor Insurance ( Extended Warranty, Tires, Maintenance) and Health Solutions.

Madrid Y Alrededores, España

Member of the Board of Directors of CPP PROTECCION Y SERVICIOS DE ASISTENCIA, S.A. Responsible for the performance of the company, as dictated by the board’s overall strategy. More than 2 years leading the Steering Committee with direct responsibility for all operations of the company in Spain. I had P&L responsibility and ROI monitoring with a total Revenue over 20 million €, as well as managing more than 800,000 customers and 200 employees.Among my main achievements I would emphasize the following: - Create and develop a qualified team, motivated, flexible, responsible and committed. - In 2015, returned to the path of growth with an operating profit over +16%.- Improved our customer portfolio renewal rate. - Organizationally restructured the company and systematically improved the efficiency in all our processes. - In collaboration with the Finance Director, reduced the total overhead costs by 36% in the period 2014- 2015

Madrid Y Alrededores, España

During 3 years, I have been responsible for setting the sales strategy – B2B2C and D2C – developing the bancassurance business, assigning priorities and business objectives for each product, sales channel, business partner and potential customers.Main achievement: Opened new sectors of activities for the company in Spain (mobile and travel), winning seven (7) new business partners during this time, and implemented more than 30 telemarketing campaigns (Inbound and Outbound).

Madrid Y Alrededores, España

During almost 2 years, I was responsible for the management of 3.500 agents in Spain, establishing and developing the annual strategic plans and acting as a liaison between the Bank and the intermediary’s network, making sure that the products and services were consistently presented to final customers. P&L responsible, with a total balance over 2.800 million €.

Madrid Y Alrededores, España

Responsible for leading the Business Banking segment (small sized businesses), the fourth largest bank business segment. As a key member of the bank and leading a team of 3 managers & more than 115 sales representatives I was responsible to define and execute the best delivery and operational model to achieve the maximum profitability of this business segment.

Madrid Y Alrededores, España

During this time, I was responsible for managing all the immigrants business, leading a team of 1 Sale Manager and 18 sales representatives from different nationalities. I defined the marketing and commercial strategies, developing short, medium and long-term plans, determining priorities and product/service portfolio. As a General Manager of Cambios Sol (a money transfer and exchange company, 100% owned by Banesto), I managed a company with 56 direct employees and over 550 locations in Spain.

Madrid

Developed and executed sales strategy to grow immigrant sales volume and customer base, introducing new products and services, managing directed marketing campaigns and identifying optimization opportunities within portfolio. Managed team of 30 sales representatives form 12 different nationalities.

Madrid Y Lisboa

Responsible for all Marketing & Communications strategies and plans such as - above and below the line campaigns, promotional campaigns, pricing proposition, marketing events, new product & service development, marketing research, point of sales, etc.. –. Led a team of 7 people, and also set goals and incentives of the agent’s commercial network in Spain (25 sellers). Managed a global annual marketing budget above 6M€. Managed and led global projects across multiple countries in Europe, Latam, Africa & Middle East. Successfully achieved transactions objectives, moving from 2.9 mm in 2002 to 5.2 mm in 2005, plus 61% revenue growths. Contributed to the growth of our WU agent’s locations in Spain, moving from 4.500 locations in 2003 to 5.800 locations in 2005 and in Portugal, we grew from 1.225 locations in 2003 to 1.675 locations in 2005.

Licenciado En Gestión Comercial Y Marketing / Bachelor Degree In Marketing And Commercial Management

Madrid, España (Spain)

Licenciado En Administración Y Dirección De Empresas / Bachelor Science In Business Administration

Boca Raton, Florida, USA.

Certificación Profesional En Experiencia De Cliente Dec, Experiencia De Cliente