Sam Chang Email & Phone Number

OO

OO

Coaching Start up business executives in product management, launching and global distribution. Industries including Real Estate, smart phone App design, Video conferening, industry product etc.

Etobicoke, Ontario, CA

Wuxi New District, Jiangsu Province, CN

• Initiated and lead the global Sales & Operations Planning process with regional sales and logistic (EU/NA/APMEA/China), Finance, Product Management, manufacturing and sourcing team to stream line the forecast.
• Initiated together with product management group on product structure/portfolios optimization. Decreased the SKU from 30K+ to 1k around, while segmented MTS/MTO profiles achieved inventory reduction while maintain OTD.
• Acting company CIO for 5 months between the two CIOs, lead and timely completed the APS/CRM implementation project and ERP upgrade project to support and improve sales and supply chain efficiency.

Concord, Ontario, CA

1. Lead the global Sales and Operation Planning for all IP and DECT phones for the mature markets of Europe, North and South America, Australia, as well as emerging market like Middle East Africa and Asia respectively. 2.Implemented the forecasting processes with VP of regional sales, PLM, consolidate them into global forecast and further into Master build.

Chicago, Illinois, US

Lead a team of project managers oversees the product and process transition among EMS suppliers from North America to Asia or Asia to Asia

Chicago, Illinois, US

Certifiied instructor of Motorola University for:. Leading Digital Six Sigma. Six Sigma Green Belt Program. Measurement System Analysis. FMEA. PPAP.

Chicago, Illinois, US

• Identify and prioritize KPI & best practices and vital process improvements in order to standardize and optimize our EMS processes across Asia Integrated Supply Chain. Successfully coordinated the merge of Motorola.
• Champion prioritized opportunities identified above to achieve dramatic process efficiencies and overall 3C’s improvement internally.
• Manage governance of Asia EMS/ODM operations, scorecard, Monthly Quarterly reviews etc.
• Develop and Program manage Green/Black Belt program across Asia EMS Operations. Provide coaching and project direction to the EMS Black belts and Green belts in order to best leverage and coordinate our biggest.
• Liaison/Support the development of EMS/ODM Tools Roadmap jointly with our IT support team and drive top opportunities, including demand forecast process, supplier direct ship process etc.
• Established DSS programs with our Asia EMS partners to leverage our extended supply chain opportunities. Successfully driven more than 100s of projects in Asia EMS which generate saving over M$.

Chicago, Illinois, US

• Setup and maintain the EMS score card of on time hardware delivery as per manufacturing agreement and driving for the 99% goal by all efforts & resources at both motorola and EMS.
• Forecast/Demand vs. actual capacity/shipment analysis and error root cause identification to continue improve the forecast accuracy ultimately maintain high level of customer service(95%+) and shipment of $40M/month.
• Setup and chair weekly constraint review (and Monthly ESOP) with EMS material and program management team to ensure on time material pull in and shortage escalation to global commodity manager.
• Work with NPI and ECO team to ensure on time new product transfer and smooth cut-in in mass production, as well as ECO implementation.
• Monthly audit and review with EMS of Dash Report on Excess & Obsolescence material, as well as inventory carrying cost to ensure motorola liability comply with contract and within acceptable budget reserve..
• Analyze the OH and OO material and proper plan when new model or product family cut in and old one EOL, ensure the cut in plan is implemented in the most economical way to minimize the Excess & Obsolescence and.

Waterloo, Ontario, CA

• Take care of all vendor quality related issues for Antenna, keyboard, cradle, travel charger, AC adaptor, Label and packing for 5 products from about 20 suppliers from different region of the world.

• Handling 2 major big customer account’s OEM/ODM projects of PCB assembly, mechanical part, plastic and cable assembly, die cast products in Far East manufacturer’s facilities. Have successfully manufactured and shipped.
• Making presentation, work out weekly and monthly report for communicating the status and progress of the projects to customers and suppliers.
• Participating in trade shows and exploring new business opportunities. Have received hundreds of enquiries and got about 20 orders after sent out all the quotations in the year of 2000.
• Far East sourcing of proper suppliers for making quality and low cost OEM/ODM products for customer. Have developed 2 reliable new suppliers whose product achieved customer satisfaction.
• Dealing with quotations and contracts from suppliers and customers; Budget control for customer’s project.
• Work together with China based suppliers, consulting and solving technical problems in different project stage, from Prototype, Pilot Run to Mass Production, as well as organizing shipping and on-time-delivery.

Chicago, Illinois, US

• In charge of daily work of Employee Service Committee on both Employee Relation and Employee benefit
• Serve as a bridge between the management and the employee on smoothing the communication channel, create opportunity for communication through celebration event and festival get-together and entertainment events etc.
• Direct and coordinate all big event celebrations with over 2000 participants and about 3 to 4 times annually.
• Improved the participation rate of all company organized event from 70% to 85% during the year.
• Annual ESC budget planning of over 2M RMB on all employee benefit related to employee relationship and employee service as well as celebrations and events.
• Organize annual ESC meeting and ESC election.

Chicago, Illinois, US

• Manage the overall activity of a high-volume Pager production team in identifying and solving potential and daily production problems. Monitoring operator performance, production line balancing, productivity, quality.
• Allocate & optimize labor and machine resources to meet daily production goal as well as handle uncertainty.
• Ensure all products and data meet quality standard and are produced according to specifications and procedure, participating in quality assurance task force.
• Develop and implement training programs for manufacturing staff.
• Monitor line yields and ensures 100% on time delivery, maintain quality standards to meet DPHU goal. Continue improvement of productivity, quality and scrap rate.
• Setup production line manufacturing plans, from line fine tune, material flow, head count/UPH work load calculation to productivity and quality standard.. Kept optimizing the line layout and product balance together.

Master, Business Administration

Six Sigma Black Belt Program

International Mba

Certified Professional Trainer

Quality Management Certificate

Human Resource Management Academy

Bachelor, Electronics Engineering

Education record