Sam Zuker

Sam Zuker Email and Phone Number

Management: Quality and Customer Service @ Clienet Corp
San Diego, CA, US
Sam Zuker's Location
San Diego, California, United States, United States
About Sam Zuker

• Over 25 years of customer service experience. (CRM) Multiple Platforms• 18 years of strong Data Entry & Business Process Outsourcing• Bilingual English/Spanish Professional Level• Outsourcing / In-sourcing / Call Center experience with Clienet• Global Business Development experience with SITEL Corp• Latest Tech. and Fast Internet Home Office• Tech Savvy, Proficient in MS Office, 40 wpm typing, Business Processes• I am a person who loves to learn the business craft as well as build customer relationships from within. I have a strong track record of achievements starting with SITEL Corp where I was mastered in understanding, selling and implementing technical solutions, service and support. By having the skill of understanding a business process, I can use my bilingual talent to advocate to those in both English and Spanish. My energy and also empathetic voice are great for all customer interaction. I am passionate about assisting my teams in developing skills to provide excellent Customer Service to enhance the customer experience, is why I would be a great team member for any company.

Sam Zuker's Current Company Details
Clienet Corp

Clienet Corp

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Management: Quality and Customer Service
San Diego, CA, US
Sam Zuker Work Experience Details
  • Clienet Corp
    Management: Quality And Customer Service
    Clienet Corp
    San Diego, Ca, Us
  • Aiway
    Customer Service Manager
    Aiway Jan 2009 - Present
    View
  • Good Luck Enterprises Llc
    Internet Marketing Manager
    Good Luck Enterprises Llc Feb 2020 - Present
    View
  • Clienet Corp
    Management: Quality / Customer Service
    Clienet Corp Feb 2002 - Present
    Companies hire me first as a Project Management Team member / Consultant, for Customer Service Operations and/or Business process development, they ask me to team up on the implementation Team. Latest projects (2009-2019) include MICASASHOP.COM, FTD, H&R BLOCK, CHARTER/SPECTRUM, QUALFON, CHEF WORKS, VIAMERICAS, W&S LIFE, BESTBUY, AMEX, G E.(MABE - LATAM), ACE Insurance, CONTRACO (Europe), MWZERO, Other.
  • Clienet Corp
    Operations / Contact Center Consultancy
    Clienet Corp Feb 2002 - Present
    Operations / Consulting / Outsourcing / Offshoring / Marketing & Advertising Support / Social Media / On-Line Marketing Conversion / Business Development / Customer Service / Business Process Outsourcing / Call Center Operations Management / Terchnical Recruiter / Spanish writer & presenter. Latest Programs with H&R Block, Viamericas and California Registrar of Voters.Multi-platforms Contact Center Operations / Customer Acquisition, Service, Help Desk & Technical Support.
  • Micasa Shop.Com / Good Luck Enterprises Inc.
    Marketing Internet Communications Manager
    Micasa Shop.Com / Good Luck Enterprises Inc. Jan 2016 - Jun 2021
    e-commerce micasashop.com, Walmart, Amazon Global, Wish, EBAY, Facebook, Google
  • The Home Depot
    Marketing Specialist
    The Home Depot Sep 2019 - Dec 2020
    Atlanta, Georgia, Us
    View
  • University Of San Diego Professional Studies
    University Of San Diego Project Management Program
    University Of San Diego Professional Studies Feb 2014 - Jan 2015
    San Diego, California, Us
    Project Management Professional; Scope, Integration, Human Resources, Time, Cost, Quality, Procurement, Risk, Communications, Stakeholder Management.
    View
  • Sitel Corp.
    Business Development Usa & Latin America / Customer Relationship Management
    Sitel Corp. Sep 1998 - Mar 2005
    Miami, Fl, Us
    • Managed Sales, Marketing & Customer Relationship Management. • Organized SITEL´S business development in Mexico / Latam. Increased revenue by over 65% in one year and raised EBITDA from 7% to 16%. Open 6 new Contact Center facilities including a 420 Seat in Panama.• Obtained contracts with over 10 New Clients. While increased business with actual clients.
    View
  • Imagen 2001 / Tv Shop
    Vp Of Operations
    Imagen 2001 / Tv Shop Mar 1989 - Jan 1998
    Managed Operations for 63 Movie Theaters Complex / VP Operations Tower Records Mexico / Designed & Implemented the FIRST DIRECT RESPONSE TV PROGRAM IN MEXICO "VIDEO VENTAS" & " TV SHOP" 173 Products aired + Over 280,000 Orders Fulfilled.

Sam Zuker Education Details

  • University Of San Diego
    University Of San Diego
    Project Management
  • Ucla Anderson School Of Management
    Ucla Anderson School Of Management
    And Related Support Services
  • Northwestern University - Kellogg School Of Management
    Northwestern University - Kellogg School Of Management
    Management / People / Leadership / Techniques
  • University Of Miami Herbert Business School
    University Of Miami Herbert Business School
    Marketing
  • University Of Colorado Boulder
    University Of Colorado Boulder
    Economics Institute
  • Universidad Anáhuac
    Universidad Anáhuac
    Business Administration

Frequently Asked Questions about Sam Zuker

What company does Sam Zuker work for?

Sam Zuker works for Clienet Corp

What is Sam Zuker's role at the current company?

Sam Zuker's current role is Management: Quality and Customer Service.

What schools did Sam Zuker attend?

Sam Zuker attended University Of San Diego, Ucla Anderson School Of Management, Northwestern University - Kellogg School Of Management, University Of Miami Herbert Business School, University Of Colorado Boulder, Universidad Anáhuac.

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